Emily McDonough
Beverly,MA
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
The Juicery
06.2023 - Current
- Responsible for overseeing ten plus employees
- This includes teaching said employees proper food safety procedures, as well as correct food and beverage preparation
- Managed the production of 3,000-4,000 smoothies per week
- Ensured that inventory was managed effectively through communication with necessary vendors
- Completed daily cash receipts and reconciliations.
Supervisor
Gordon College
12.2022 - 06.2023
- Trained new staff members on customer service standards, proper food/beverage presentation, and time management strategies
- Communicated with fellow supervisors to allocate necessary employees to satisfy staffing needs
- Regularly assisted staff members in problem shooting tech issues related to registers and time clocks.
Barista Trainer
Starbucks
07.2022 - 12.2022
- Mentored new baristas in coffee preparation, customer service, and Starbucks standards
- Vast knowledge of beverage recipes, equipment usage, and company policies
Barista
Whole Foods Market
11.2021 - 05.2022
- Prepared new garnishes, juices and other perishables daily
- Prepared and served hot or cold beverages
- Provided customers with product details, coffee blends and preparation descriptions
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Office Administrator
Freedom Designs
03.2021 - 11.2021
- Sit in on meetings and record minutes
- Scheduled and hosted training
- Recorded and sent invoices to corporate
- Assisted the management team and plant manager
- Was in charge of quality control and tracking each employee's training to SOP's
- File the orders and make sure they all got sent to the correct place
- Completed the monthly safety inspections
- Scheduled interviews with outside agencies
- Upheld privacy and security requirements established by regulatory agencies.
Education
Some college - Animal sciences
Moorpark College
Moorpark, CA06.2022
High School Diploma -
Simi Valley High School
Simi Valley, CA06.2020
Skills
- Adaptability
- Time management
- Customer service excellence
- Critical thinker
- Punctuality
- Operations Management
- Solid problem solver
- Cooperative team player
Outdoor athletics including: running, hiking, yoga.
I enjoy outdoor activities to unwind and get my daily dose of vitamin D. I frequently hike with family and friends, exploring local walking paths and parks. My go to form of outdoor exercise is running, I appreciate the challenge and mental fortitude necessary to complete long runs. Yoga has many benefits, but I enjoy the ability to increase longevity and clear my mind.
Timeline
Assistant Manager
The Juicery
06.2023 - Current
Supervisor
Gordon College
12.2022 - 06.2023
Barista Trainer
Starbucks
07.2022 - 12.2022
Barista
Whole Foods Market
11.2021 - 05.2022
Office Administrator
Freedom Designs
03.2021 - 11.2021
Some college - Animal sciences
Moorpark College
High School Diploma -
Simi Valley High School
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