Strategic Executive Director with expertise in driving organizational progress through effective team leadership and system implementation. Directs high-performing teams to develop innovative solutions for operational challenges, enhancing collaboration and productivity. Focused on empowering teams to meet strategic objectives while promoting continuous improvement.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Executive Director
Stick Creek Kids Child Development Center
02.2023 - 09.2026
Developed and implemented strategic programs to enhance child development and educational outcomes.
Led staff training initiatives, fostering a culture of continuous improvement and professional growth.
Oversaw budget management, ensuring efficient allocation of resources to meet organizational goals.
Collaborated with community partners to expand outreach services and strengthen family engagement strategies.
Managed compliance with state regulations, ensuring high standards of safety and quality in childcare services.
Streamlined administrative processes, improving efficiency in daily operations and documentation management.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Assistant Store Manager
Starbucks
01.2022 - 01.2023
Led store initiatives to boost customer engagement and satisfaction through targeted promotions.
Trained and developed team members, fostering a collaborative work environment.
Supervised daily operations, ensuring adherence to company policies and procedures.
Implemented inventory management systems, optimizing stock levels and reducing shrinkage.
Analyzed sales trends to enhance merchandising strategies and improve product placement.
Coordinated staff scheduling, balancing labor costs with operational needs for efficiency.
Enhanced training programs to improve employee performance and drive overall store success.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Front End Manager / Customer Service Manager
Walmart
01.2021 - 2022
Led front-end operations to enhance customer service experience and streamline checkout processes.
Directed team training initiatives, improving staff performance and operational efficiency.
Developed scheduling procedures to ensure adequate staffing during peak hours, enhancing service levels.
Collaborated with cross-functional teams to execute store-wide promotions, driving customer engagement and sales growth.
Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
Monitored cash drawers in 25 checkout stations to verify adequate cash supply.
Maintained strong customer relations and effective customer service standards.
Reduced wait times for customers by optimizing staff scheduling and improving employee productivity.
Family Support Advocate
Community Action Head Start
2019 - 2021
Assisted clients in developing personalized action plans for achieving family stability and well-being.
Provided direct support to families in navigating social services and community resources.
Advocated for client needs within local agencies, fostering positive relationships to enhance service delivery.
Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
Trained new staff on best practices in family support advocacy and resource navigation techniques.
Documented data and completed accurate updates to case records.
Processed applications and followed income guidelines to determine qualification status of new applications
Education
High School Diploma -
Kearney High School
Diploma - Child Care Management
Stratford Career Institute
Canada
01-2025
Skills
Program management
Financial management
Profit management
Compliance and regulations
Strategic planning
Sales management
Team development
Executive leadership
Transformative leadership
Customer service
Adaptable and flexible
Multi-tasking
Human resource management
Payroll administration
Certification
CPR Certified, First Aid Certified
LEAD two day training series
Management training series 45 hours
Leadership training series 24 hours
UNL strategic leadership for non profit training series