Emily Mefford
Sebring
Summary
Ethical and Professional Assistant Park Manager seeking role where history of supervising and administrative experience will be highly valued. Well-versed in community relations and operation procedures demonstrated over 30 plus years of experience in the private sector and recent park employment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Park Manager
Highlands Hammock State Park
Sebring, FL
04.2024 - Current
- Supervised daily operations, ensuring compliance with park regulations and safety standards.
- Developed and implemented maintenance schedules for park facilities and equipment.
- Coordinated staff training programs to enhance visitor service and operational efficiency.
- Managed budget allocations for park activities, optimizing resource utilization.
- Oversaw event planning and execution, enhancing community engagement through recreational programs.
- Led cross-functional teams in strategic initiatives, fostering collaboration across departments.
- Streamlined administrative processes, improving reporting accuracy and operational workflow efficiency.
- Spearheaded successful fundraising campaigns, securing financial support for park improvement projects.
- Improved customer satisfaction by addressing guest concerns promptly and effectively resolving any issues that arose.
- Increased park safety through regular staff training and maintenance of emergency response protocols.
- Enhanced visitor experience by implementing new programs and events tailored to park guests'' interests.
- Implemented revenue-generating strategies such as special events or facility rentals to supplement the park''s funding sources.
- Oversaw facility maintenance and repairs, ensuring a safe environment for both staff and visitors alike.
- Evaluated existing policies regularly; implemented changes when needed so as not only maintain compliance but also improve overall operation efficiency.
- Monitored budget expenditures closely, making necessary adjustments to optimize resource allocation while maintaining quality services.
- Organized engaging educational programs for school groups visiting the park, fostering an appreciation for nature among young learners.
- Coordinated with local law enforcement agencies to ensure timely response to security incidents within the park premises.
- Conducted regular employee evaluations, providing constructive feedback, guidance, and coaching for professional development.
FTE Park Ranger
DEP/Highlands Hammock State Park
Sebring, FL, USA
03.2024 - 08.2024
- Answered inquiries from visitors and provided information regarding park layout and history.
- Patrolled trails and enforced adherence to park safety rules and regulations to prevent injuries and accidents among visitors.
- Implemented humane wildlife suppression measures for wild pigs.
- Supervised work and compliance of FWC contractors.
- Implemented biologicals to control Lygodium and Potato Vine.
- Sat in on water hydrology meeting and assisted in culvert survey.
- Working knowledge of OM and UMP.
- Maintenance.
- Campground supervision.
- PBS utilization.
- Assisted in prescribed burns at home park and multiple parks in District 3.
- ADA Compliance.
OPS Ranger
DEP/Highlands Hammock State Park
Sebring, FL, USA
03.2023 - 03.2024
- Removal of Invasive and Exotic plants.
- Supervised the FWC Ridge Ranger Program.
- Reported volunteer hours for volunteers under my supervision to the volunteer coordinator of the state park and FWC.
- Conducted wildlife surveys and monitored the health of local ecosystems.
- Educated visitors on conservation efforts related to the park's resources.
- Coordinated with law enforcement agencies when needed.
- Installed and maintained firefighting equipment on site.
- Assisted in prescribed burns for hazard reduction.
- Transportation of Gopher Tortoise to licensed rescue.
- Educated public on wildfire prevention and safety measures.
- Performed maintenance on trails, roads, and bridges for access improvement.
- Trained new employees regarding emergency response procedures, operational tasks and equipment upkeep.
- Ensured compliance with federal, state, and local regulations regarding chemical use.
- Learned and surveyed all zones on all four of the parks properties.
911 Telecommunicator
Highlands County Sheriff
Sebring, FL, USA
03.2022 - 03.2023
- Dispatched appropriate personnel to respond to emergency situations.
- Assessed caller's needs and provided support as needed during crisis situations.
- Received requests for non-emergency services such as tow trucks, ambulances, locksmiths, and dispatched resources accordingly.
- Evaluated incoming calls for accuracy and completeness of information received.
- Performed administrative duties such as filing paperwork, scheduling shift coverage, maintaining records.
- Documented all relevant details from each call in computer-aided dispatch system.
- Updated CAD system regularly with status reports from field units on location and progress of their assignments.
Corrections Officer
Miami County Sheriff's Office
Troy, OH, USA
10.2018 - 05.2021
- Managed up to 60 inmates on a daily basis.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Maintained daily logs of shift activity.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Verified warrants, conducted searches and fingerprinted inmates.
- Maintained records and logs of man hours, materials and equipment used.
- Performed administrative tasks to maintain appropriate records of inmates.
School Bus Driver
Graham Local Schools
Saint Paris, OH, USA
03.2017 - 06.2018
- Incident Report writing and submitting.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Transported students and teachers on school activity trips while exercising responsible leadership.
- Maintained order and discipline on bus to prevent accidents or injuries.
- Performed routine bus maintenance and cleaning for ideal condition.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
- ADA compliance.
Operations Clerk
Target Distribution Center
West Jefferson, OH, USA
02.2014 - 04.2017
- Supervising 40 employees in receiving shipments, unloading, freight balancing for payment, scheduling and quality control.
- Supervising 40 employees in shipping, scheduling trucks and shipment loads, supervising 100 trailer loads and pick ups daily.
- Computer programming and tracking of all incoming and outgoing loads, stock in the warehouse and floating employees between departments.
- Assisted with answering phones, filing paperwork, entering data to support operations department.
- Established morning safety protocol for systems.
- Reviewed route sheets to facilitate proper billing and productivity reports.
Office Manager
Drake Monument Company
Springfield, OH, USA
07.2014 - 04.2014
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office budget to handle inventory, postage and vendor services.
- Coded and entered daily invoices with in-house accounting software.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Education
Certificate - Phlebotomy
Zeal Technical Institute
Fort Myers, FL02.2022
High school - Agricultural Business and Environmental Science
Clark State Community College
Springfield, OHSkills
- Invasive Management
- Park Protection
- Budgeting
- Administration
- Supervisory
- Geographic information systems
- Grounds Maintenance
- Public Safety
- Database Management
- Incident Reports
- Park equipment knowledge
- Incident Management
- Ecosystem Surveys
- Animal Surveys
- Reporting of Invasive Species
- Nuisance Animal Removal
- Fire Arm Certified
- Volunteer Supervision
- New Hire Training
Certification
- Commercial Driver's License (CDL), B, 2029-06-01, FL, P (Passenger vehicles), S (School bus)
- Corrections Officer, 2019-12-01, Present
- CPR
- IS 144 A
- IS 700 B
- IS 800 B
- IS 5 A
- IS 100
- IS 200
- Federal 212
- Fire in the Field
- S130, S190, L180, S131
- Ranger Academy
Personal Information
Driving License: Commercial Driver's License (CDL), B, 06/01/29, FL, P (Passenger vehicles), S (School bus)
Awards
Commendation, 2021-05-01, Buckeye State Sheriff Assoc
Timeline
Assistant Park Manager
Highlands Hammock State Park
04.2024 - Current
FTE Park Ranger
DEP/Highlands Hammock State Park
03.2024 - 08.2024
OPS Ranger
DEP/Highlands Hammock State Park
03.2023 - 03.2024
911 Telecommunicator
Highlands County Sheriff
03.2022 - 03.2023
Corrections Officer
Miami County Sheriff's Office
10.2018 - 05.2021
School Bus Driver
Graham Local Schools
03.2017 - 06.2018
Office Manager
Drake Monument Company
07.2014 - 04.2014
Operations Clerk
Target Distribution Center
02.2014 - 04.2017
Certificate - Phlebotomy
Zeal Technical Institute
High school - Agricultural Business and Environmental Science
Clark State Community College