Emily Mehltretter, LMHC
Kenmore,NY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Director
Catholic charities of New Orleans
Buffalo , NY
03.2024 - Current
- Provided guidance on best practices in project management to ensure successful outcomes.
- Oversaw budgeting processes and ensured fiscal responsibility was maintained throughout the year.
- Assessed current organizational systems and infrastructure, recommending changes as needed.
Department Director
Catholic charities of New Orleans
Buffalo, NY
11.2023 - 03.2024
- Provided guidance to staff members on best practices in the department.
- Coordinated with other departments to ensure efficient utilization of resources and personnel.
- Analyzed existing processes within the department and identified areas for improvement.
Assistant Department Director
Catholic Charities
Buffalo, NY
11.2021 - 11.2023
- Worked with senior case managers to coordinate team development activities and trainings.
- Assisted with researching grants and grant writing tasks.
- Developed strategies to promote diversity in faculty and staff hiring and actively participated in building strong networks and recruitment sources.
- Supported development of program materials to advance inclusion and diversity awareness, learning and action planning.
Preventive Services Program Supervisor
Catholic Charities
Buffalo, NY
09.2015 - 11.2021
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
- Coached team members on policy updates and performance improvement plans to accomplish challenging goals.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives.
MST Therapist
Catholic Charities
Buffalo, NY
08.2012 - 09.2015
- Developed and implemented intensive individualized treatment plans addressing child and adolescent destructive patterns of behavior.
- Maintained model fidelity and participated in training and re-training MST certification processes.
- Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide children.
Education
Master of Arts - Mental Health Counseling
Niagara University
Niagara Falls, NY05.2012
Bachelor of Science - Psychology
Niagara University
Niagara Falls, NY05.2009
Skills
- Verbal and Written Communication
- Team Leadership
- Originality and Creativity
- Quality Assurance
- Employee Development
- Policy Improvement Recommendations
- Cultural Awareness
Accomplishments
- Active Member of COFCCA Upstate Prevention Work Group
- Active Leader in Agency Equity and Justice Committee
- Successful Completion of Buffalo Niagara Partnership Diversity and Inclusion Academy
- Successful Completion of PISAB Undoing Racism Workgroup
- Department Administrator for Human Services Learning Center
Certification
- Licensed Mental Health Counselor
- Trained and certified in Multisystemic therapy, Solution Based Casework, Solution Focused Brief Therapy, and Solution Focused trauma Informed care.
Timeline
Senior Director
Catholic charities of New Orleans
03.2024 - Current
Department Director
Catholic charities of New Orleans
11.2023 - 03.2024
Assistant Department Director
Catholic Charities
11.2021 - 11.2023
Preventive Services Program Supervisor
Catholic Charities
09.2015 - 11.2021
MST Therapist
Catholic Charities
08.2012 - 09.2015
Master of Arts - Mental Health Counseling
Niagara University
Bachelor of Science - Psychology
Niagara University
- Licensed Mental Health Counselor
- Trained and certified in Multisystemic therapy, Solution Based Casework, Solution Focused Brief Therapy, and Solution Focused trauma Informed care.
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