Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Cartier

Plymouth,MA

Summary

Accomplished Senior Director with a proven track record of building highly motivated teams and setting high standards of excellence in operations and service quality. Skilled in creating a conducive environment that fosters performance and growth, while ensuring efficient operations of dynamic and profitable restaurants.

Overview

18
18
years of professional experience

Work History

Senior Director

CAVA — Northeast
Washington, DC
03.2022 - Current
  • Managed a team of 8 Area Leaders.
  • Helped drive revenue growth to 250 million.
  • Advanced career progression for four unit leaders.
  • Partner with Executive Leadership Team to audit and improve systems, tools, and processes to scale from 370-1,000 restaurants

Area Leader

CAVA — Northeast
Washington, DC
10.2017 - 03.2022
  • Successfully launched 50 new restaurant locations across MA to PA.
  • Achieved 28% EBITDA and 20% Sales Comp
  • Led the internal development of four multi-unit leaders.
  • Guided 15 Area Leaders in skill enhancement.
  • Teamed with various departments to assess, design, and optimize systems, tools, and processes to grow from 30 to 350 restaurants.

Director of New Restaurant Operations

Red Robin Gourmet Burgers and Brews — Greenwood, CO
Greenwood, CO
06.2015 - 10.2017
  • Led operations for 40 company-owned and 15 franchised restaurants.
  • Advise teams on strategies for staffing, enhancing skills, and organizing training sessions.
  • Measure and provide counsel on improving sales, profitability, and operational performance.

General Manager

Red Robin Gourmet Burgers and Brews — Foxboro, MA
Foxboro, MA
11.2007 - 06.2015
  • Handled team selection, development, and performance management for staff and managers.
  • Implemented strategies to boost sales and cut costs in food, beverage, supply, and labor.
  • Cultivated and retained high-performing teams by promoting and praising accomplishments.

Education

Business Administration And Management

Rhode Island College
Providence, RI

Skills

  • Leadership & Management: Team Leadership, Goal Alignment, Performance Motivation, Adaptable Management Styles, Cross-Functional Collaboration, Decision Making
  • Communication: Interpersonal Communication, Written & Verbal Presentation, Active Listening, Conflict Resolution, Report Writing, Public Speaking (Optional: add if applicable)
  • Organization & Planning: Strategic Planning, Project Coordination, Time Management, Prioritization, Scheduling, Resource Allocation, Attention to Detail
  • Problem Solving & Adaptability: Analytical Thinking, Critical Thinking, Process Improvement, Change Management, Resilience, Learning Agility
  • General: Results-Driven, Proactive, Team Player, Continuous Improvement Mindset

Timeline

Senior Director

CAVA — Northeast
03.2022 - Current

Area Leader

CAVA — Northeast
10.2017 - 03.2022

Director of New Restaurant Operations

Red Robin Gourmet Burgers and Brews — Greenwood, CO
06.2015 - 10.2017

General Manager

Red Robin Gourmet Burgers and Brews — Foxboro, MA
11.2007 - 06.2015

Business Administration And Management

Rhode Island College
Patrick Cartier