Emily Mendoza
San Antonio,TX
Summary
Dynamic, results-oriented sales professional with established success at Dicks Sporting Goods. Specialist in cash handling and customer service, consistently driving sales growth through strategic planning and impactful team collaboration. Acknowledged for cultivating a supportive atmosphere that boosts team performance and enhances customer satisfaction.
Overview
4
4
years of professional experience
Work History
Footwear Sales Associate
Dicks Sporing Goods
San Antonio, TX
07.2023 - 07.2025
- Trained, coached, and mentored new sales associates to maximize performance.
- Delivered ongoing coaching to foster a supportive environment for professional growth.
- Processed sales, returns, online orders, and gift card activations using POS system.
- Organized merchandise racks and displays to maintain visual appeal and promote products.
- Addressed customer concerns promptly, offering tailored solutions to enhance satisfaction.
- Boosted sales performance through strategic planning and effective team management.
- Achieved consistent sales growth by setting and monitoring ambitious targets.
- Collaborated with managers to provide customer feedback and recommend operational improvements.
Sales Lead
Hollister
El Paso, TX
01.2021 - 05.2023
- Trained, coached, and mentored new sales associates to maximize performance.
- Delivered ongoing coaching to foster a supportive environment for professional growth.
- Processed sales, returns, online orders, and gift card activations using POS system.
- Organized merchandise racks and displays to maintain visual appeal and promote products.
- Addressed customer concerns promptly, offering tailored solutions to enhance satisfaction.
- Boosted sales performance through strategic planning and effective team management.
- Achieved consistent sales growth by setting and monitoring ambitious targets.
- Collaborated with managers to provide customer feedback and recommend operational improvements.
Education
Eastwood High School
El Paso, TXSkills
- Patience and composure
- Goal-oriented mindset
- Cash handling proficiency
- Adaptive learning
- Product knowledge
- Store maintenance
- Fashion awareness
- Brand representation
- Customer service and experience
- Stock replenishment
- Sales promotions and merchandising
- Display building
- Department organization
- Teamwork and collaboration
- Friendly demeanor
- Honesty and dependability
- Time management skills
- Reliability and responsibility
- Multitasking abilities
- Cooperative teamwork
- Effective communication
- Positive customer engagement strategies
- Flexible hours availability
- Cash register operation expertise
- Purchase order management
- Ability to lift 40 pounds
- Inventory management
- Cash handling
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Footwear Sales Associate
Dicks Sporing Goods
07.2023 - 07.2025
Sales Lead
Hollister
01.2021 - 05.2023
Eastwood High School