Emily M. Fess
Erving
Summary
Diligent paralegal with a robust background in family law, skilled in managing complex client cases and providing comprehensive support to attorneys. Exceptional organizational and research abilities ensure precise and timely document preparation while maintaining a strong focus on effective client communication. Committed to continuous professional development with a proven track record of adapting to evolving needs and fostering team collaboration. Reliable and results-driven, adept at efficiently managing multiple priorities and leveraging extensive knowledge of court procedures to enhance case management and trial preparation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Legal Assistant & Office Manager
The Law Office Of Emily R. Eash
Greenfield, MA
08.2022 - Current
- Facilitated efficient communication and organization by managing phone calls, emails, mail, and calendar activities.
- Streamlined data entry tracking and management systems to enhance data accessibility and reporting.
- Managed expense reporting and accounts payable reconciliation to support financial operations.
- Facilitated hiring and training processes for new employees and interns.
- Developed comprehensive instruction manuals to facilitate onboarding of future employees.
- Assisted in observing court proceedings and trial activities. Supported legal teams by documenting key observations. Contributed to case analysis through detailed note-taking.
- Coordinated various tasks related to guardian and conservator roles, ensuring effective service delivery for diverse client needs.
- Coordinated trial preparation activities and performed meticulous reviews of discovery materials to enhance case strategy.
- Established systematic organization of case files to facilitate quick access and improve client service.
- Drafted legal documents, including motions, pleadings, and discovery requests.
- Conducted legal research to support case preparation and strategy development.
Intern - Administrative Assistant
Franklin County Bar Association
Greenfield, MA
11.2021 - 08.2022
- Facilitated preparation of bank deposits, ensuring all funds were accurately accounted for and securely processed.
- Fundraise for nonprofit events: FCBA Thomas W. Merrigan Memorial Scholarship, raised over $16,000; Trivia night to raise funds for the Franklin County Drug Courts, raised over $3,000;
- Develop and execute marketing campaigns to drive engagement and revenue, including a newsletter
- Developed and executed marketing initiatives to enhance visibility of lawyer referral service program.
- Managed planning and execution of meet the bar events and other functions to foster collaboration among legal professionals.
- Facilitated administrative operations by recording board meeting minutes.
- Recorded membership details and maintained accurate payment records. Updated standings of cases to reflect current status. Supported team in data entry tasks to enhance operational efficiency.
- Created and compiled targeted emails and relevant information to support position responsibilities.
- Formatted and retyped files to enhance accessibility for FCBA program participants.
Shift Leader
Dunkin'
Erving/Bernardston, MA
11.2020 - 11.2022
- Oversaw employee performance and delegated responsibilities aligned with individual roles and skill sets.
- Facilitated performance reviews and communicated constructive feedback to upper management and team members.
- Conducted training sessions for team members on operational tasks. Assisted in enhancing operational efficiency by training new assistant managers.
- Addressed customer concerns and facilitated conflict resolution to maintain satisfaction.
- Monitored adherence to company policies and health safety protocols to maintain a safe work environment.
- Oversaw cash drawer balancing and executed cash deposit preparations with accuracy.
- Collaborated with management to address operational needs and enhance team efficiency when necessary.
- Implemented corrective measures to enhance cleanliness, resulting in an improved inspection grade from B to A.
- Executed machine and computer programming maintenance and troubleshooting tasks.
Education
Bachelor of Arts - Psychology and Criminal Justice
Westfield State University
Westfield, MA05.2024
Associate of Science - Criminal Justice
Greenfield Community College
Greenfield, MA06.2022
Skills
- Proficient in excel and quickbooks
- Proficient in MS office
- Legal research and document preparation
- Administrative support
- Case management
- Client relationship management
- Office administration
- Fast learner
Certification
- Notary Public, Massachusetts - Commission Expires January 4, 2030, Sworn in on January 4, 2023 at Northampton, MA City Hall
- MCLE Paralegal Conference "Keep Raising The Bar" 6/23/2023
Timeline
Legal Assistant & Office Manager
The Law Office Of Emily R. Eash
08.2022 - Current
Intern - Administrative Assistant
Franklin County Bar Association
11.2021 - 08.2022
Shift Leader
Dunkin'
11.2020 - 11.2022
Associate of Science - Criminal Justice
Greenfield Community College
Bachelor of Arts - Psychology and Criminal Justice
Westfield State University