Emily Miller
Lima
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Certified Medical Assistant
Mercy Health St. Rita's Medical Center - Lima, OH
Lima
12.2021 - 03.2026
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient intake and ensured accurate medical history documentation.
- Administered medications and performed routine lab tests as directed.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Scheduled appointments and coordinated referrals for specialty services.
- Educated patients on treatment plans, medications, and follow-up care.
- Supported front desk operations by answering phones and managing patient inquiries.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Scheduled appointments for patients via phone and in person.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Processed payments from patients accurately using cash registers or computerized systems.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Education
Certified Mesical Assistsnt - Certified Medical Assistant
National Healthcare Association
03.2024 - 09.2024
Skills
- EKG administration
- Electronic health records
- Patient assessment
- Patient scheduling
- Infection control
- Time management
- Effective communication
- Attention to detail
- Clinical documentation
- Sample collection procedures
- Blood pressure measurement
- Telephone etiquette
- HIPAA compliance
- Injection administration
- Patient care
- Vital sign monitoring
- Problem-solving
- Basic life support
- Multitasking and organization
Timeline
Certified Mesical Assistsnt - Certified Medical Assistant
National Healthcare Association
03.2024 - 09.2024
Certified Medical Assistant
Mercy Health St. Rita's Medical Center - Lima, OH
12.2021 - 03.2026