Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Cleanslate
Plainfield, IN
05.2024 - Current
Processed orders for medical supplies and lab equipment.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Provided support to physicians, nurses and other healthcare professionals in a variety of clinical settings.
Educated patients about medications, procedures and physician's instructions.
Ensured that all medical charts were accurately documented according to HIPAA regulations.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Explained treatment procedures and physicians' instructions.
Cleaned and maintained medical equipment following procedures and standards.
Answered phone calls, responded to emails and greeted visitors in a professional manner.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Prepared rooms for patient examinations by cleaning instruments and stocking exam rooms with necessary supplies.
Performed administrative and clinical tasks to keep the medical facility running smoothly.
Scheduled appointments for patients via phone and in person.
Assisted with patient exams, taking vital signs, collecting specimens, administering injections and performing laboratory tests.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Medical Assistant III
IU Health University Hospital
Indianapolis, IN
04.2019 - 05.2023
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Monitored and maintained laboratory equipment such as pipettes, centrifuges, and microscopes.
Collected specimens from patients for testing in the laboratory setting.
Analyzed results of tests using statistical methods to determine accuracy of results.
Collected, labeled and stored lab samples according to laboratory specifications.
Performed administrative and clinical tasks to keep the medical facility running smoothly.
Ordered supplies and maintained inventory levels as needed.
Sterilized equipment according to established protocols before use on each patient.
Ensured that all medical charts were accurately documented according to HIPAA regulations.
Educated patients about medications, procedures and physician's instructions.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Education
BLS CERTIFICATION
AHA
01-2025
Certified Clinical Medical Assistant (CCMA) #x4k7m5t9 -
Indiana School of Phlebotomy
Indianapolis, IN
02-2019
Skills
Patient Scheduling
Inventory Management
HIPAA Compliance
Phlebotomy
Payment Collection
CPR
Insurance Claims
Electrocardiographic rhythm recognition
Monitoring patient progress
Electrocardiography (EKG)
EKG administration
Wound care specialist
Team collaboration
Laboratory maintenance
Certification
Cardiac Rhythm Management Pathway Certification ID zsph6g8cof, April
CCMA #X4K7M5T9
Certified CPR, First aid,AED March 25
BSL 10/31/25
Timeline
Certified Medical Assistant
Cleanslate
05.2024 - Current
Medical Assistant III
IU Health University Hospital
04.2019 - 05.2023
BLS CERTIFICATION
Certified Clinical Medical Assistant (CCMA) #x4k7m5t9 -
Secondary Education Teacher (English) at Brownsburg Community School CorporationSecondary Education Teacher (English) at Brownsburg Community School Corporation