Emily Millsaps

Responsibilities include managing daily insurance workflows, answering phones, routing concerns to provider via EMR, and scheduling patients.

• Delivered mail and packages efficiently to rural routes, ensuring timely service and customer satisfaction.
• Maintained accurate records of deliveries, tracking parcels and ensuring compliance with postal regulations.
• Operated USPS vehicles safely while navigating diverse terrain and weather conditions during deliveries.
• Assisted in training new associates on operational procedures, enhancing team performance and service quality.

• Executed thorough cleaning protocols to maintain high standards of cleanliness and hygiene.
• Trained new staff on effective cleaning techniques and safety procedures.
• Developed efficient cleaning schedules to optimize workflow and ensure timely service delivery.
• Oversaw quality control processes, ensuring consistency in service excellence across all client locations.