Summary
Overview
Work History
Education
Skills
Interests
Timeline
Bartender

Emily Miranda

Boyds,Maryland

Summary

I am a dedicated and enthusiastic professional with a strong passion for engaging with both employees and customers in various settings. With years in retail and in the restaurant industry, I have sharpened my skills in providing excellent customer service and working collaboratively within a team. I effectively assist and welcome customers, ensuring their needs are met in a fast-paced environment.

I have developed expertise in managing high-volume service while maintaining a clean and organized workspace. I also possess knowledge in inventory control, which helps ensure a well-stocked bar. As a part-time student, I successfully balance my studies with my work commitments, making me available from 3 PM to closing on weekdays and all day on weekends to support busy periods. I am eager to transition into a new role where I can apply my strong interpersonal and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Bartender

TopGolf
07.2025 - Current
  • Engaged with customers to deliver personalized service, significantly enhancing their overall dining experience.
  • Memorized and made a diverse array of cocktail and non-cocktail recipes, showcasing expertise in beverage preparation.
  • Processed payments with precision, efficiently managing cash and electronic transactions.
  • Acquired extensive knowledge of various recipes and drinks to effectively suggest options that elevate customer satisfaction.
  • Mastered the art of serving a wide selection of cocktails and beverages, ensuring compliance with quality standards and fostering customer contentment.
  • Adapted quickly to high-pressure situations during peak hours, ensuring timely service delivery.
  • Ensured the cleanliness of the bar area, adhering to health and safety regulations to create a safe and inviting environment.
  • Performed opening and closing duties, printing receipts, setting up for incoming shift, preparing cash drawers, and taking inventory.

Fashion Consultant

Uptown Cheapskate
03.2024 - 07.2025
  • Sorting through products that are sold by customers and determining which items would be beneficial for the store's inventory.
  • Assisting customers who shop or sell in-store, ensuring they receive exceptional guidance for a remarkable shopping experience.
  • Improved inventory management by implementing efficient stock rotation strategies based on seasonal demand patterns.
  • Memorizing our store's sales policies and ensuring a seamless experience for both customers and employees is essential for effective selling.
  • Ensuring mutual respect for both customers and employees in the workplace.

Restaurant Hostess

Uncle Julios
09.2023 - 01.2024
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

Education

BBA - Business Administration

Montgomery College
05-2028

Skills

  • Customer Service
  • Dependability
  • Communication
  • Money Handling
  • Cleaning
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Responsible alcohol service
  • Payment processing

Interests

  • Thrifting and finding individual clothing pieces and exploring new styles.
  • Photography
  • Outdoor Hikes on Sugar Loaf Mountain
  • Dog-sitting and care for pets
  • Baby-sitting and childcare


Timeline

Bartender

TopGolf
07.2025 - Current

Fashion Consultant

Uptown Cheapskate
03.2024 - 07.2025

Restaurant Hostess

Uncle Julios
09.2023 - 01.2024

BBA - Business Administration

Montgomery College

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Emily Miranda