Emily Mitchell
Ann Arbor,Michigan
Summary
Current undergraduate Community and Global Public Health BA student with extensive experience in customer service and basic administration jobs. Friendly, dependable, and punctual, with well developed time management skills honed from years of managing busy schedules. Professional and well spoken, very comfortable speaking to superiors, colleagues, and others in a respectful ad professional manner both in person and virtually
Overview
6
6
years of professional experience
Work History
Office Assistant
University of Michigan Department of Pathology
2023.11 - Current
- Managed reimbursement emails and filed information, facilitated requests from faculty members and fellows for reimbursement for continuing medical education expenses
- Frequently used Microsoft Outlook and Excel, as well as Adobe Acrobat to edit and export PDF documents
- Escorted fellowship candidates to meetings, regularly used department-owned car to run errands, completed basic administrative tasks
Barista/Cashier
Beyond Juice
2023.09 - 2024.04
- Prepared smoothies, juices, and food made to order, took orders and rang customers up for their purchases
- Cleaned surfaces regularly, and completed food prep, stocked retail items
Cyclebar Experience Specialist Team Member
Cyclebar Northville
2022.02 - 2024.02
- Made sales calls/texts, sold packages and memberships face-to-face, answered phone calls, welcomed/set up new riders, worked extensively with various computer programs (ClubReady, Slack, CycleStats, etc) for member management, booking and selling to customers, and communicating with other team members, managed customer accounts and billing
Employee, Shift Leader, Cake Decorator, Assistant Manager
Baskin Robbins
2018.01 - 2023.12
- Led shifts, trained new employees, decorated cakes, served customers, took orders for cakes and other desserts, answered phones, carried out closing and opening duties
Education
Livonia Stevenson High School
06.2022
University of Michigan
Skills
- Outgoing and friendly
- Good communication skills
- Organized
- Strong time management skills
- Hardworking and driven
- Mail/call/email handling
- Customer Service
- Strong interpersonal/public speaking
Leadership Experience
- Alpha Gamma Delta (Alpha Beta chapter), Vice President of Administration, 11/2023, Present, Created and managed excuse forms for required events, sent them out via email, managed/updated rosters and initiation order, kept track of changes such as newly initiated members or Changes in Membership Status, organized attendance roster and worked with VP of Finance to inflict fines, worked with the rest of the executive team to keep the chapter running smoothly and provide a positive experience for all, presided over Director of Communications, who kept alumni up to date with our chapter, and Director of Chapter History, who organized composite photoshoots and placements
- University of Michigan Fraternity and Sorority Life, Sober Responsibility Committee Secretary, 01/2024, Present, In charge of weekly correspondence among all the checkers (representatives from 20+ IFC and NPC organizations), responsible for making rounds to various social events and ensuring that rules and regulations regarding alcohol and substance consumption determined by the FSL office were being followed, worked with other members of IFC and NPC organizations on campus to keep social events safe
- University of Michigan CHAARG, 04/2023, Present, Took attendance and created sign up geniuses for all the events, updated them as members signed up and canceled, filled out monthly membership report to submit to out regional representative, worked with the rest of the executive team to plan events and deal with any issues that came up
- OTHER (high school), Class President, Student Senator, National Honor Society Officer, Varsity Pom Captain, chair of various committees
Timeline
Office Assistant
University of Michigan Department of Pathology
2023.11 - Current
Barista/Cashier
Beyond Juice
2023.09 - 2024.04
Cyclebar Experience Specialist Team Member
Cyclebar Northville
2022.02 - 2024.02
Employee, Shift Leader, Cake Decorator, Assistant Manager
Baskin Robbins
2018.01 - 2023.12
Livonia Stevenson High School
University of Michigan
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