Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Moore

Minneapolis,MN

Summary

I am a shift manager with 5 years of food service experience. I am reliable, hard-working, a fast learner and a critical thinker. I have a Bachelor's degree in sociology, and one of my passions in life is inspiring and helping others. I believe that making and serving food is one of the most important jobs there is. A nice, warm meal paired with great customer service can make someone's day and I am proud to be a part of that. My food service experience has centered around the front of house and kitchen, and I am interested in moving towards wait assisting and eventually waitressing or bartending. Outside of work I enjoy swimming, going on hikes, playing guitar, painting, and dog-sitting, as well as going to dinner and watching movies with friends. I am also learning how to DJ and am planning to take a class in music production.

Overview

7
7
years of professional experience

Work History

Shift Manager

Noodles & Company
05.2021 - Current
  • Created and maintained a welcoming environment for customers and staff.
  • Opened and closed the store, making sure everything was clean and prepped for the next manager's shift.
  • Handled customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position including front of house and kitchen positions.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Completed inventory.
  • Took on more responsibility when my general manager was away for a month.
  • Worked differently with team members according to their styles of communication and their strengths.

Shift Manager

Jamba Juice
03.2017 - 08.2019
  • I was promoted after 3 months of working as a Team Member and was a reliable Shift Manager for years under multiple different general managers. As a Shift Manager, I was responsible for opening and closing the store as well as managing and training the Team Members. It was my job to make sure everything went smoothly, to talk to disgruntled customers, and to make sure the store was clean and stocked for the following day. I was also in charge of scheduling Team Members’ breaks, counting the register and safe, and making sure the store machines were functioning correctly.

Education

Bachelor of Arts - Sociology

University of British Columbia
Vancouver, BC, Canada
11.2022

Skills

  • Cash Handling
  • Decision-Making
  • Customer Service
  • Employee Training
  • Workplace Safety
  • Opening and closing procedures
  • Punctual and Reliable
  • Handling Customer Complaints
  • Energetic and Enthusiastic
  • Quality Assurance
  • Interpersonal Skills
  • Problem-Solving
  • Critical Thinking
  • Computer Skills
  • Conflict Resolution

Timeline

Shift Manager

Noodles & Company
05.2021 - Current

Shift Manager

Jamba Juice
03.2017 - 08.2019

Bachelor of Arts - Sociology

University of British Columbia

Similar Profiles

CREATE PROFILE
Emily Moore