EMILY MOORE
Charlotte,NC
Summary
Results-driven operations and customer service professional with extensive leadership experience in fast-paced hospitality environments. Demonstrated expertise in managing daily operations, overseeing inventory and ordering processes, and leading staff while upholding exceptional service standards. Skilled in cultivating client relationships, efficiently resolving issues, and driving revenue growth. Seeking to transition into a leasing or consulting role where strong communication, organizational abilities, and sales-focused skills can deliver immediate value.
Overview
2026
2026
years of professional experience
Work History
Floor and Bar Operations Manager
Rally Pickleball/ Henriettas
Charlotte, NC
2024 - Current
- Oversaw multi-venue operations, focusing on delivering high-quality service to enhance customer satisfaction.
- Managed staff, inventory control, vendor ordering, and training while supporting service standards and revenue goals.
- Handled back-end operations including cash reconciliation, daily financial logs, and compliance and internal controls
- Collaborated with culinary team to design and launch a refreshed menu selection.
Administrative Assistant
7E Sales
Newnan, GA
2020 - 2024
- Coordinated leasing process assistance for customers and executed finalization of all required documentation.
- Executed timely processing of accounts payable and receivable, facilitating efficient leasing operations and cash flow management.
- Cultivated customer relationships to identify needs and enhance overall satisfaction.
- Managed parts inventory and recorded data to streamline operations and improve efficiency.
Education
Marketing
Kennesaw State University
Kennesaw, GA01.2022
High School Diploma -
Northgate High School
Newnan, GA01.2020
Skills
- Customer Experience and Guest Relation
- Sales, Leasing
- Team Leadership and Development
- Time Management
- Data Entry
- Attention to Detail
- Event Coordination and Community Building
- Multi-tasking in Fast Paced Enviroments
Timeline
Floor and Bar Operations Manager
Rally Pickleball/ Henriettas
2024 - Current
Administrative Assistant
7E Sales
2020 - 2024
Marketing
Kennesaw State University
High School Diploma -
Northgate High School