Emily Morales
Hackettstown
Summary
Dedicated and values the importance of providing excellent customer service through a positive and energetic approach. Handles challenging situations efficiently and professionally, maintaining an upbeat demeanor. Knowingly understands the importance treating others with respect, kindness, and equality. Quickly establishes positive interaction with new contacts, creating a cooperative environment. Consistently demonstrates responsibility, reliability, and a positive attitude in task completion and relationship building.
Overview
2026
2026
years of professional experience
Work History
Waitress
Franks Pizzeria
01.2025 - Current
- Accurately processed orders using point-of-sale systems.
- Maintained cleanliness and organization of area
- Handled customer inquiries and resolved concerns effectively.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
Franks Pizza
2023 - 2024
Education
High School Diploma -
Hackettstown High School
Hackettstown, NJ2028
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Sales techniques
Affiliations
- Member, Student Government - Leadership & Communication
- Member, Key Club - Community service & reliability
- Member, No Place For Hate - School organization - Safe environment
- Member, Multicultural Club - Welcoming and inclusive of everyone
- Member, Hispanic Heritage Club - Strong cultural awareness
- Volunteer, Office help and teacher aide - Church - Organization & Respect
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Franks Pizzeria
01.2025 - Current
Waitress
Franks Pizza
2023 - 2024
High School Diploma -
Hackettstown High School