Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Morthland

Maroa,IL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

2
2
years of professional experience

Work History

Cashier

Kroger
04.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.

Cashier

Menards
11.2021 - 02.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Maroa Forsyth High School
Maroa, IL
05.2024

Skills

  • Product Restocking
  • Customer Service
  • ID Verification
  • Returns Processing
  • Cash Register Operation
  • Customer Assistance
  • POS Systems
  • Product Recommendations

Languages

Spanish
Limited Working

Timeline

Cashier

Kroger
04.2023 - Current

Cashier

Menards
11.2021 - 02.2023

High School Diploma -

Maroa Forsyth High School

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Emily Morthland