Emily Moss
Austell,GA
Summary
Accomplished Human Resources Executive with a proven track record at Target, adept in talent acquisition and fostering diversity and inclusion. Expertise in strategic planning and retention strategies, significantly reducing turnover rates. Demonstrates exceptional leadership and conflict resolution skills, ensuring regulatory compliance and enhancing company culture for optimal employee satisfaction and performance.
Overview
13
13
years of professional experience
Work History
Human Resources Executive Team Leader
Target
Atlanta, GA
06.2018 - Current
- Implemented talent acquisition strategies to attract top talent.
- Managed the onboarding process for new employees, including orientation, training and documentation.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Reduced turnover rates through the development of comprehensive retention strategies and ongoing support for staff growth.
- Improved overall company culture by promoting diversity and inclusion initiatives.
Store Manager
Ann Taylor Loft
Marietta, GA
05.2015 - 06.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Store Manager District Trainer
Charlotte Russe
Buford, GA
02.2011 - 05.2015
- Delivered exceptional customer experiences by fostering a culture of service excellence among team members, leading to increased loyalty and repeat business.
- Coordinated seamless store openings or renovations by collaborating closely with construction teams to ensure minimal disruption to business operations during transitions periods.
- Mentored new store managers within the district, sharing best practices and providing guidance for a smooth transition into their leadership roles.
- Oversaw all aspects of daily store operations including scheduling, budgeting, payroll processing, and policy enforcement.
- Ensured a safe working environment for all employees by adhering strictly to company safety guidelines while also promoting workplace safety awareness through regular trainings.
- Consistently achieved sales targets by effectively motivating employees through goal-setting, rewards programs, and incentives.
Skills
- HR policies and procedures
- Onboarding and Orientation
- Succession Planning
- Retention Strategies
- Strategic Planning
- Conflict Resolution
- Leadership Training and Development
- Talent Acquisition
- Diversity and Inclusion
Timeline
Human Resources Executive Team Leader
Target
06.2018 - Current
Store Manager
Ann Taylor Loft
05.2015 - 06.2018
Store Manager District Trainer
Charlotte Russe
02.2011 - 05.2015