Emily Murphy
Portland,CT
Summary
Reliable and upbeat retail salesperson and front desk associate successful at promoting customer loyalty, satisfaction and purchases with diligent attention. Knowledgeable about merchandising, payment processing, cleaning, and organization. Dedicated and dependable worker with organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
East Hartford Tennis Club
2023.09 - Current
- Collected court and membership payments.
- Maintained accurate records of guest information, payments, and reservations using club management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Retail Sales Associate
Brownstone Adventure Sports Park
2022.06 - 2023.08
- Greeted customers and helped with product questions, selections, and purchases.
- Crowd and line control. Organizing large group arrangements.
- Sale of admissions tickets and wristbands into the park.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Graduating Senior -
Mercy High School
Middletown, CT05.2024
Skills
- Customer Service
- Guest Services
- Problem-solving skills
- Cash Handling
Timeline
Front Desk Agent
East Hartford Tennis Club
2023.09 - Current
Retail Sales Associate
Brownstone Adventure Sports Park
2022.06 - 2023.08
Graduating Senior -
Mercy High School
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