Emily Newbold
Goose Creek,South Carolina
Summary
Dedicated student interested in applying excellent communication and interpersonal skills. Experienced in customer service, organizational skills, working with all ages, and sales software.
Overview
3
3
years of professional experience
Work History
Senior Sales Associate
Palmetto Scent Studio
09.2023 - Current
- Worked with customers to create custom scented products while providing them with product and scent recommendations.
- Stocked shelves and maintained inventory on a weekly basis
- Processed sales transactions and balanced cash drawer on an as needed basis
- Boosted sales revenue by developing and maintaining strong relationships with clients.
Ticket Sales Representative
Southeastern Wildlife Exposition
02.2022 - Current
- Handled cash and credit transactions while processing ticket sales.
- Provided guests with event information, locations, and recommendations.
- Managed and monitored overall sales, providing data to event coordinators.
- Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.
Ghost Tour Guide
Ghost City Tours
03.2023 - 08.2024
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Maintained the ability to come up with immediate solutions to hold guest's attention during walking sections of the tour.
- Conducted pre-tour briefings to set expectations and share important information, enhancing guest preparedness and satisfaction.
Education
Bachelor of Arts - Communications
College of Charleston
Charleston, SC12-2024
Associate of Arts - Communications
Trident Technical College
Charleston, SC12-2021
Skills
- Written and verbal communication
- Time management
- Computer skills
- Customer relations
- Organizational skills
- Product knowledge
- Hospitality and accommodation
- Opening and closing procedures
Timeline
Senior Sales Associate
Palmetto Scent Studio
09.2023 - Current
Ghost Tour Guide
Ghost City Tours
03.2023 - 08.2024
Ticket Sales Representative
Southeastern Wildlife Exposition
02.2022 - Current
Bachelor of Arts - Communications
College of Charleston
Associate of Arts - Communications
Trident Technical College
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