Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Nguyen

Santee,CA

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Hillcrest Nail Lounge
06.2018 - Current
  • Greeted and assisted customers selecting services and answering questions.
  • Answered phone calls promptly and helped customers with scheduling appointments.
  • Addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Managed inventory and supplies.
  • Met customers needs by serving snacks and beverages.
  • Processed payments and managed cash register transactions.
  • Contributed to increased online reviews by consistently providing stellar customer service experiences at front desk reception area.

Dental Assistant Intern

MCAS Miramar Dental Clinic
02.2023 - 05.2023
  • Performed chairside assisting with dentists and dental hygienists for various procedures, including resin composite and amalgam fillings and cleanings.
  • Assist dentist with placement of dental dams, Isolite, and matrix bands and wedges.
  • Helped coronal polish, apply fluoride, and floss patients post procedures.
  • Maintained patient records and ensured patient confidentiality.
  • Took x-rays including bitewings, PAs, and panos

Dental Assistant Intern

Sabre Springs Dentistry
09.2022 - 12.2022
  • Disinfected/sterilized treatment rooms, dental instruments and equipment, and prepped equipment and instruments for dental procedures.
  • Poured up stone models from alginate impressions to send to labs to create custom crowns.
  • Monitored patient comfort and safety during dental procedures.

Education

Certificate of Achievement - Dental Assisting

San Diego Mesa College
San Diego, CA
05.2023

Skills

  • Professional Demeanor
  • Greeting and Seating Clients
  • Work Prioritization
  • Hospitality best practices

Certification

Basic Life Support (CPR), Radiology, Coronal Polish Pit and Fissure Sealants, NOMAD, Infection Control, Law and ethics and RDA License

Timeline

Dental Assistant Intern

MCAS Miramar Dental Clinic
02.2023 - 05.2023

Dental Assistant Intern

Sabre Springs Dentistry
09.2022 - 12.2022

Receptionist

Hillcrest Nail Lounge
06.2018 - Current

Certificate of Achievement - Dental Assisting

San Diego Mesa College

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Emily Nguyen