Emily Nicholson

Cashier/Carhop:

• Assist & greet customers at the drive-thru window.
• Assist fellow crew members with delivering orders outside to vehicles arriving on the patio.
• Handle money.
• Offer promotional items to customers ordering at Sonic.
• Provide assistance with the menu when needed.
• Work with a POS system.
• Ability to multi-task in different operations.

Assistant Manager (Night Shift):

• Communicate with team members on placement/shifts for the night.
• Help in multiple operations when needed.
• Ensure proper shut-down tasks are completed for every station.
• Handle the cash drawer/safe, and all cashier/carhop wallets.
• Ensure the cash drawer was at the set amount every night.
• Provide assistance to customers whom had problems/issues and resolved them in an adequate manner.

• Greeted incoming customers, and provided proper assistance.
• Handled cash/card transactions when necessary.
• Answer phone calls and transferred to proper departments.
• Communicated with customers to schedule and confirm future/upcoming appointments.
• Created and handled employee files.
• Worked with programs like Excel and Word.
• Maintain a clean, professional workspace.