Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Certification
Interests
Languages
Strengths
Hi, I’m

E. Nielsen

Student/locksmith
Centennial,CO
E. Nielsen

Summary

Motivated and dependable general laborer with hands-on experience in outdoor work, cleaning, and equipment operation in physically demanding environments. Demonstrates strong safety awareness and mechanical aptitude, with a proven ability to quickly learn new tools, materials, and procedures. Comfortable working in challenging conditions, including noise, dust, chemicals, and extreme weather. Committed to supporting CDOT Region 1's Aurora team while pursuing long-term advancement opportunities such as CDL training and technical roles, backed by a solid foundation in customer service and a passion for continuous learning.

Overview

10

+ Years in Customer Service .

1
Certificate

Work History

EchoStar/DISH Network

Technical Support Agent

Job overview

  • Troubleshot equipment issues, guided customers through step-by-step solutions, and documented work accurately.
  • Demonstrated strong communication, patience, and the ability to learn new systems quickly.

Walgreens

Beauty Advisor

Job overview

  • Assisted customers, maintained displays, handled transactions, and kept work areas clean and organized.

Dollar Tree

Sales Associate

Job overview

  • Operated registers, stocked merchandise, organized shelves, and provided customer support.

Craftmatic Adjustable Beds

Telemarketer

Job overview

  • Made outbound calls, explained product features, handled objections, and scheduled appointments.

Pitney Bowes

Customer Service Representative

Job overview

  • Assisted customers with equipment questions, provided troubleshooting support, and maintained accurate records.

IHOP

Server

Job overview

  • Delivered fast, friendly service, handled payments, and maintained clean work areas.

The Melting Pot

Busser

Job overview

  • Cleared and reset tables, supported servers, and kept dining areas organized.

Pizza Restaurant

Dishwasher

Job overview

  • Maintained kitchen sanitation, operated dish equipment, and supported back-of-house operations.

Asphalt Crew Support – Arizona

Job overview

  • Assisted an asphalt crew occasionally, including operating a roller under supervision.
  • Worked outdoors in heat and variable conditions, followed safety instructions, and supported general labor tasks.

Snow Removal & General Labor

Seasonal Labor

Job overview

  • Performed snow removal, shoveling, lifting, and outdoor tasks requiring physical stamina and safety awareness.

The Melting Pot Restaurants Inc.

Landscaping/Groundsman Helper

Job overview

  • Assisted in maintaining cleanliness and organization of outdoor dining areas.
  • Operated landscaping tools to support groundskeeping tasks efficiently.
  • Supported team in preparing and setting up outdoor events and gatherings.
  • Learned proper safety protocols for equipment operation and chemical handling.
  • Collaborated with staff to ensure timely completion of maintenance tasks.

Education

Everest College (2007-2009)
Aurora, CO

from Medical Assistant (Completed Coursework)

University Overview

Completed coursework includes Endocrinology and Reproduction (MDAD-F-01) with consistent scores of 6.00 and a Term GPA of 3.00, bringing the cumulative GPA to 2.50. From October 24 to November 20, 2007, Laboratory Procedures (MDAD-E-01) was completed with full marks and a Term GPA of 2.00, matching the cumulative GPA of 2.00. In early 2008, Medical Law, Ethics, and Psychology (MDAD-G-01) maintained the cumulative GPA at 2.00, followed by Patient Care and Communication (MDAD-A-01) from February 12 to March 11 with a Term GPA of 2.00 and cumulative GPA of 2.00. Clinical Assisting and Pharmacology was taken from March 17 to April 10, 2008, earning a Term GPA of 2.00. Lastly, Dental Office Emergencies and Compliance was completed from March 30 to April 23, 2009.

OSHA, HIPPA, CPR Certified

Stratford Career Institute (In Progress)
1 Champlain Commons, Unit 3, P.O. Box 1560, Saint

Graduate Certificate from Professional Locksmith (Distance Learning)
09-2026

University Overview

(In Progress)

Northstar

Certificate from Digital Literacy

University Overview

  • Basic Computer Skills
  • Internet Basics
  • Using Email
  • Windows 10
  • Windows 11
  • Mac OS
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Google Docs
  • Social Media
  • Information Literacy
  • Career Search Skills
  • Your Digital Footprint
  • Accessing Telehealth Appointments

Skills

  • General labor and groundskeeping
  • Facility and worksite cleaning
  • Hand tools and small power tools
  • Snow removal and outdoor work
  • Equipment operation under supervision
  • Safety procedures and PPE compliance
  • Hazardous materials awareness
  • Worksite organization and cleanliness
  • Following instructions and SOPs
  • Time management and reliability
  • Customer service and communication
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Technical Support Agent

EchoStar/DISH Network

Beauty Advisor

Walgreens

Sales Associate

Dollar Tree

Telemarketer

Craftmatic Adjustable Beds

Customer Service Representative

Pitney Bowes

Server

IHOP

Busser

The Melting Pot

Dishwasher

Pizza Restaurant

Asphalt Crew Support – Arizona

Seasonal Labor

Snow Removal & General Labor

Landscaping/Groundsman Helper

The Melting Pot Restaurants Inc.

Everest College (2007-2009)

from Medical Assistant (Completed Coursework)

Stratford Career Institute (In Progress)

Graduate Certificate from Professional Locksmith (Distance Learning)

Northstar

Certificate from Digital Literacy

Certification

  • 25+ Certificates Earned During Incarceration (Arizona DOC)
  • Training in workplace safety, communication, job readiness, personal development, and practical skills. Demonstrates commitment to growth, responsibility, and continuous learning.

Interests

  • Supporting STEM education initiatives and mentorship programs.
  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community.
  • Tech enthusiast, passionate about exploring the latest advancements and innovations.
  • Enjoy participating in painting and poetry for my overall mental well-being.

Languages

English
Native or Bilingual

Strengths

  • Strong safety mindset
  • Fast learner with mechanical aptitude
  • Reliable attendance and work ethic
  • Works well independently or in teams
  • Calm under pressure
  • Motivated to earn CDL and grow within CDOT