Energetic Customer Service Representative with a proven track record at Iconic Results. Recognized for problem-solving abilities and strong teamwork. Skilled in snow removal and job site safety. Highly capable of working independently and eager to learn.
Overview
2
2
years of professional experience
Work History
Laborer - Snow Removal
Red Beard Trucking
Littleton, CO
11.2021 - 02.2022
Performed general housekeeping and cleaning tasks.
Loaded, unloaded, and moved material to and from storage and production areas.
Used a variety of hand and power tools to complete tasks.
Shoveled snow for 8-12 hours.
Maintained a positive attitude.
Customer Service Representative
Iconic Results
Phoenix, AZ
03.2020 - 12.2020
Responded to customer requests for products, services, and company information.
Delivered exceptional customer service by leveraging extensive product knowledge.
Developed customer service training processes.
Followed up with customers after sales to assess satisfaction and resolve concerns.
Recorded accurate and efficient records in customer database.
Selected correct products based on customer needs and regulations.
Worked with sales team to reach targets.
Gained customer trust through professional demeanor.
Met with existing customers to review services and expand opportunities.
Monitored service after sale and implemented quick resolutions.