Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Nuno

San Antonio

Summary

Dynamic professional with extensive experience in cash handling and customer service at Party City. Proven ability to enhance store displays and resolve customer issues effectively. Skilled in money security and time management, consistently ensuring compliance with internal controls while fostering a positive shopping experience.

Overview

7
7
years of professional experience

Work History

Lead Key Holder

Party City
San Diego
08.2024 - 03.2025
  • Coordinated visual merchandising to enhance store displays and attract customers.

  • Assisted in opening and closing procedures, including cash handling and deposits.
  • Provided exceptional customer service, resolving issues and answering inquiries promptly.
  • Conducted daily store walks to inspect store operations and customer service levels.
  • Monitored cash handling, replenishment, merchandising, stockroom organization and other operational processes to ensure compliance with company standards.
  • Supervised team members in opening, closing procedures including bank deposits, safe counts.

Respite Care Provider

Choice
Hesperia
07.2021 - 02.2025
  • Provided personal care assistance to clients in their homes.
  • Assisted clients with daily living activities and mobility support.
  • Assisted with activities of daily living such as bathing, grooming, dressing, eating, and toileting.
  • Managed challenging behaviors using de-escalation techniques according to established protocols.
  • Participated in enjoyable activities with clients to provide mental stimulation.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

Cage Cashier

Yaamava
San Bernardino
03.2022 - 02.2024
  • Greeted customers and answered inquiries regarding services.
  • Verified customer identification to ensure compliance with gaming regulations.
  • Processed payments for chips, tokens, and cash transactions.
  • Performed daily balancing activities including count-downs, verifications, and reconciliations.
  • Received large amounts of cash from customers for conversion into chips or tokens.
  • Organized paperwork and completed reports accurately within specified deadlines.
  • Performed opening and closing duties such as counting money drawers and verifying floats.
  • Followed strict security protocols when handling large sums of money.
  • Processed patron payouts, check-cashing and credit advances.

Porter

Decron
Los Angeles
06.2018 - 06.2021
  • Greeted customers and provided assistance with needs
  • Cleaned and maintained the apartment complex, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
  • Maintained a safe work environment by adhering to all safety protocols.
  • Provided excellent customer service by responding promptly to inquiries or complaints.

Customer Service Representative

Party City
San Diego
10.2017 - 10.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Helped customers with finding costumes and accessories

Education

High School Diploma -

Slover Mountain High School
Colton, CA
06-2010

Skills

  • Money security
  • Internal controls
  • Currency counting
  • Cash handling
  • Time management proficiency
  • Multitasking
  • Effective communication

Languages

Spanish
Native/ Bilingual

Timeline

Lead Key Holder

Party City
08.2024 - 03.2025

Cage Cashier

Yaamava
03.2022 - 02.2024

Respite Care Provider

Choice
07.2021 - 02.2025

Porter

Decron
06.2018 - 06.2021

Customer Service Representative

Party City
10.2017 - 10.2017

High School Diploma -

Slover Mountain High School

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