Emily Olympius
Duarte,USA
Summary
Motivated and well organized individual eager to contribute to organizational goals while expanding practical knowledge and expertise, while building trusting relationships with clientele in the process.
Overview
16
16
years of professional experience
Work History
Front Office Manager Assistant
AK Plumbing
Duarte
06.2021 - Current
- Answered High-Volume inbound calls
- Scheduled Service appointments for residential and commercial customers
- Coordinated daily schedules for plumbers and service technicians
- Processed invoices, payments accurately
- Handled customer service complaints and resolved in a timely manner
- Communicate with technicians to relay job updates and schedule changes
- Followed up with customers to ensure satisfaction after completed jobs
- Assisted with estimates, work orders, and dispatching
- Managed office emails and responded promptly to service inquiries
Customer Service/Cashier
SPORT CHALET
Arcadia
02.2010 - 05.2016
- Sales
- Friendly and efficient Customer Service
- Provide positive shopping experience
- Answering Customer Questions/ Resolving Complaints
- Assisted with Inventory Management
- Unloading Shipments
- Operated Cash and Credit card transactions
- Maintained clean and organized sales floor
- Maintained Daily Sales Goals
- Promoted store credit cards and loyalty programs and sales promotions
Cashier
Panera Bread
Monrovia
12.2013 - 08.2015
- Deliver Fast, Friendly service in a fast-paced environment
- Managing Cash and Credit Card transactions
- Maintain a clean café environment
Education
High School Diploma -
Arcadia High School
Arcadia06-2010
Skills
- Effective multitasking
- Workflow optimization
- Customer service
- Customer relations
Timeline
Front Office Manager Assistant
AK Plumbing
06.2021 - Current
Cashier
Panera Bread
12.2013 - 08.2015
Customer Service/Cashier
SPORT CHALET
02.2010 - 05.2016
High School Diploma -
Arcadia High School