Emily Pearson
Lexington,Kentucky
Summary
Hard-working and charismatic bartender with eleven years in fast-paced, high-volume environments. Seven years of leadership experience managing, training and developing a team of over a dozen bartenders and barbacks. Significant background in planning events and executing promotions. Dedicated to upholding the highest standards of customer service and safe food handling practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Yesterday's Karaoke
07.2022 - 02.2024
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Developed creative drink recipes by researching emerging industry trends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender & Social Media Manager
Martini Club
09.2019 - 07.2022
- Upheld strict regulations for safe alcohol service and food safety.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Wrote, edited, and published all social media content.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Brand Ambassador
Talent Tree
04.2018 - 03.2020
- Set up and broke down promotional booths. Communicated product information with confidence and educated consumers about company.
- Developed recap reports to communicate competition trends, product introductions and new promotions.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
Head Bartender & Social Media Coordinator
Midnight Rodeo
07.2012 - 09.2019
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. Led regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
- Networked within the local community to build relationships with other businesses and attract new clientele to the establishment. Negotiated deals with suppliers to secure competitive prices on high-quality products without sacrificing profit margins.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Conducted bartending seminars at every Midnight Rodeo and Wild West location to create brand uniformity regarding customer-focused service and recipe consistency across the company.
Education
Associate of Arts - Business Administration
San Antonio College
San Antonio, TX05.2018
Skills
- Suggestive Selling
- Creative Mixology
- Point of Sales Systems
- Reconciling Cash Drawers
- Responsible Alcohol Service
- Inventory Management
- Handling Difficult Customers
- Team Training and Development
Certification
- Server Training in Alcohol Regulations (S.T.A.R.) Certificate, Kentucky Department of Alcoholic Beverage Control
- Lexington-Fayette County Health Department Certified Food Service Employee Permit
Timeline
Bartender
Yesterday's Karaoke
07.2022 - 02.2024
Bartender & Social Media Manager
Martini Club
09.2019 - 07.2022
Brand Ambassador
Talent Tree
04.2018 - 03.2020
Head Bartender & Social Media Coordinator
Midnight Rodeo
07.2012 - 09.2019
Associate of Arts - Business Administration
San Antonio College
- Server Training in Alcohol Regulations (S.T.A.R.) Certificate, Kentucky Department of Alcoholic Beverage Control
- Lexington-Fayette County Health Department Certified Food Service Employee Permit
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