Summary
Overview
Work History
Education
Skills
Timeline
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Emily Pearson

Bremerton

Summary

I'm an almost three year Starbucks partner with four years in customer service and team leadership total. I’m seeking an opportunity to apply my skills and further my knowledge to better understand Starbucks Mission as well as the roll I play in living it. I'm very belonging and results focused and am eager to learn how that translates to the next step in my career.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
05.2023 - Current
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced Starbucks standards and regulations with employees.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Barista

Starbucks
09.2022 - 05.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold beverages with consistently positive customer satisfaction scores.

Team Lead

Subway
08.2021 - 07.2022
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Well versed with opening and closing general procedures as well as money handling


Education

High School Diploma -

Bismarck
Bismarck, MO
05-2022

Skills

  • Conflict resolution techniques

  • Leadership

  • Money Handling

  • Problem Solving

  • Policy enforcement

Timeline

Shift Supervisor

Starbucks
05.2023 - Current

Barista

Starbucks
09.2022 - 05.2023

Team Lead

Subway
08.2021 - 07.2022

High School Diploma -

Bismarck

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Emily Pearson