Emily Penke
Prairie Village,KS
Summary
Accomplished territory sales manager skilled in prospecting and closing sales. I have 10 years experience in field sales and customer satisfaction. I have six years experience in training and facilitating new product launch. I am looking for a challenging opportunity in a competitive sales industry.
Overview
21
21
years of professional experience
Work History
Sales Executive
Marchon Eyewear
Kansas City , MO
04.2017 - 12.2021
- Achieved sales goals and new door targets by cultivating and securing new & existing Doctor relationships.
- Coached Opthalmologists, Optometrists & Sales Associates in product specifications, sales incentives and selling techniques, significantly increasing sales & customer satisfaction ratings.
- Foster positive customer experience and relationships and support brand loyalty.
- Successfully launched new brands Columbia, DKNY, Donna Karen & Converse within current accounts to continue to grow their business as well as open new doors within my territory
- Skilled at targeting & vetting new customers through daily cold calls & in-office visits
- Quota Achievement: 114% to year goal in 2018, 122% to year goal in 2019, 100% in 2021
- Rep of Region Award recipient in 2018
Owner, Photographer
Emily Penke Photography
Kansas City, MO
11.2006 - 04.2017
- Portrait, Corporate, Wedding & Event photographer and digital editor
- Built company from the ground up by providing exceptional service and digitally edited photos to enhance appearance for approximately 300 clients per year
- Marketed my services to acquire new clients & maintain relationships with existing through social groups & other multiple points of contact such as email, Facebook, Instagram and hosted special client events.
- Attended educational classes & webinars to stay up to date on technology & products to stay on trend in a quickly changing & competitive industry
- Owned studio and managed staff and managed day-to-day business operations
Senior Customer Success Manager
Time Warner Cable
Kansas City, MO
05.2006 - 04.2007
- Customer success liaison with Sprint in developing competitive sales & product training when we collaborated and launched Sprint wireless phones with our cable and internet bundles
- Managed learning and development specialists and delivered expert support and council as they implemented new hire and product knowledge trainings
- Developed & implemented leadership trainings for supervisors, Managers & Directors of the division
- Skilled at identifying training needs, developing content & learning resources as well as executing training and evaluating learners
- Supervised New Hire employees throughout new hire training
- Handled employee terminations in first 30 days
Learning & Development Specialist
Time Warner Cable
01.2004 - 05.2006
- Integrated all new associates into the company
- Developed facilitator guides, trainings decks, on-line training modules, organized & implemented competitive sales & product training to increase sales in a competitive industry against various Satellite Dish, Internet & Phone companies
- Lead trainer for Direct Sales & Customer Service new hire training
- Evaluated progress of Sales Reps
- Conducted 30-60-90 day performance evaluations
- Recipient of Visions & Values award
- Recipient of Total Quality Service award and winner of national trip to Puerto Rico
Sales Manager
Starz Network
Dallas, TX
07.2001 - 01.2004
- Responsible for Southwest Territory consisting of 11 Accounts throughout Texas, Louisiana, Kansas, Missouri & Nebraska
- Achieved Starz subscriber growth goals in competitive market against various Satellite Dish & local Cable companies
- Implemented sales incentives & competitions to drive network sales throughout my competitive territory
- Developed and implemented competitive sales & product knowledge trainings for divisions' Customer Service, Sales & Direct Sales teams
- Provided consulting for affiliates & their training needs
- Managed expense account & point of sale materials budget
- Produced contracts, reports, letters, and proposals for clients.
- Initiated new sales and marketing plans for product roll-outs, distribution and media strategy with Division Directors of Marketing and Sales
Education
Bachelor of Arts - Communication Studies
University of Kansas
Skills
- Business development and planning
- Prospecting and closing sales
- Self Motivation
- Written and Verbal Communication
- Territory Management
- Strong client relationships
Affiliations
Cross Country Runner for University of Kansas
Member of the Delta Delta Delta Sorority
Prairie Elementary 5K Chair 2017, 2018
Prairie Elementary Variety Show Chair 2020, 2021
Timeline
Sales Executive
Marchon Eyewear
04.2017 - 12.2021
Owner, Photographer
Emily Penke Photography
11.2006 - 04.2017
Senior Customer Success Manager
Time Warner Cable
05.2006 - 04.2007
Learning & Development Specialist
Time Warner Cable
01.2004 - 05.2006
Sales Manager
Starz Network
07.2001 - 01.2004
Bachelor of Arts - Communication Studies
University of Kansas
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