Emily Perez
Hilton Head Island,SC
Summary
Experienced with managing high-volume dining environments while ensuring quality service. Utilizes effective communication and leadership to foster cohesive team atmosphere. Track record of enhancing guest experiences and operational efficiency through strategic planning and hands-on management.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Lead Server
The Seabrook Of Hilton Head
07.2023 - 05.2025
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Hilton Head Island High School
70 Wilborn Rd, Hilton Head Island, SC 2992606.2024
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- POS system operations
- Organization and efficiency
- Employee training and development
- Responsible and trustworthy
- Teamwork and collaboration
- Critical thinking
- Full service dining
- Cleaning and sanitizing
- Staff supervision
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Server
The Seabrook Of Hilton Head
07.2023 - 05.2025
Hilton Head Island High School
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