Emily Perez

Rich’s is an event venue, I currently work here for concerts, raves, and dj shows.

• I prepare and serve cocktails, ensuring compliance with beverage standards and safety protocols
• I perform opening and closing duties, printing sales reports, setting up bar for the shift, and closing out money drawers

• Crafted diverse cocktails and beverages to enhance customer satisfaction.
• Managed bar inventory, ensuring optimal stock levels and minimizing waste.
• Trained junior bartenders on drink preparation and customer service techniques.
• Implemented efficient workflow processes to speed up service delivery during peak hours.
• Collaborated with management to create promotional events that increased patron engagement.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Obtained cash bank and stocked service bar to prepare for operation.

Lead bartender. Expected to make high sales without any excuses and keep a clean work space

Acl music festival! I’ve worked here twice and they always call me back!

Freaky deaky music festival! I’ve worked every year for the last 4 years!

Bartending in a fast paced environment, I only left because they closed down.

• Contributed to a positive work environment through effective teamwork and communication with other bartenders

Expected to make high sales in an extremely fast paced work environment.

• Interacted with customers to provide exceptional service while handling cash transactions accurately.
• Trained new bartenders on drink recipes, equipment use, and customer service techniques.
• Implemented efficient workflow strategies that improved drink preparation speed during peak hours.

Club environment, fast paced, high sales, I even became the bar a manger. My responsibilities included liquor orders, writing checks, doing inventory, and taking care of money.

• Managed bar inventory, including ordering supplies and tracking usage to minimize waste.
• Collaborated with kitchen staff to coordinate food and beverage pairings for enhanced guest experiences.
• Developed signature cocktails that increased customer satisfaction and engagement at special events.
• Resolved customer complaints swiftly, maintaining a positive atmosphere and fostering repeat business.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

This is where I learned how to bartend at 18 years old, I made a transition to cowboys dancehall in San Antonio shortly after! Fast paced environment, lots of games such as footballl, soccer, basketball, and ufc fighting events.