Emily Persilver
Tallahassee,FL
Summary
Dedicated professional with strong customer service skills and attention to detail. Experienced in enhancing guest experiences and ensuring cleanliness in hospitality settings.
Skills
- Hospitality and accommodation
- Teamwork and collaboration
- Attention to detail
- Time management
- Customer service
Overview
7
7
years of professional experience
Work History
Cleaning Inspector, Cleaner
Panhandle Getaways
Tallahassee, FL
04.2024 - 01.2026
- Collaborated with team members to streamline inspection processes, enhancing efficiency and accuracy.
- Trained new staff on inspection protocols and best practices to foster a culture of quality assurance.
- Operated cleaning equipment efficiently, including vacuums and floor scrubbers.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Server
Walk -Ons Sports Bistreaux
Tallahassee, FL
02.2023 - 03.2024
- Developed knowledge of menu items to assist customers with informed recommendations.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Clarksville 3rd Base
Clarksville, TN
01.2019 - 01.2020
- Provided exceptional customer service to enhance dining experience.
- Assisted in food and beverage preparation to maintain quality standards.
- Managed cash register operations and processed customer transactions efficiently.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Adapted quickly to changing menus and daily specials, enhancing customer choices.
- Supported team members during peak hours to improve service efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Timeline
Cleaning Inspector, Cleaner
Panhandle Getaways
04.2024 - 01.2026
Server
Walk -Ons Sports Bistreaux
02.2023 - 03.2024
Server
Clarksville 3rd Base
01.2019 - 01.2020