Emily Plaster
College Station
Summary
Results-driven professional with experience in inside sales and customer service. Skilled in sales techniques and order management, consistently driving client retention and satisfaction. Eager to leverage expertise to enhance customer experiences and contribute to team success.
Overview
1
1
year of professional experience
Work History
Inside Sales Representative
Woodson Lumber
Bryan
11.2025 - Current
- Contacted new and existing customers to discuss product and service solutions.
- Engaged customers to understand their lumber needs and preferences.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Assisted customers with inquiries and resolved issues effectively.
- Processed sales orders using company software for inventory management.
- Assisted customers with product selection and provided detailed information.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries to ensure timely resolution and customer satisfaction.
- Worked in conjunction with outside sales representatives to maintain and grow product sales.
- Updated customer records in the database to ensure accuracy.
- Provided product information to enhance customer understanding.
Customer Service Cashier
Twisted Nutrition
Madisonville
06.2025 - 12.2025
- Processed customer transactions efficiently using point-of-sale system.
- Handled cash, credit, and debit payments accurately at register.
- Identified customer needs to enhance satisfaction and service quality.
- Guided customers in selecting products to meet their specific nutrition goals.
- Assisted customers with product selections and nutritional inquiries.
Customer Service Volunteer
Fantastic Tans
Madisonville
06.2025 - 07.2025
- Assisted customers with product selection and tanning services.
- Maintained cleanliness and organization of the tanning salon environment.
- Supported team members during peak hours to enhance customer service.
- Monitored inventory levels and restocked supplies as needed promptly.
- Provided excellent customer service at all times.
Education
High School Diploma -
Madisonville High School
Madisonville, TX12-2026
Skills
- Sales techniques
- Customer service
- Telephone sales
- Client retention
- Order management
- Product knowledge
- Sales expertise
- Promotional selling
- Database management
- Attention to detail
- Effective communication
- Verbal and written communication
- Team collaboration
- Email and phone etiquette
- Organized and efficient
- Dependable
- Goals and performance
- Sales expertise
- Promotional selling
Timeline
Inside Sales Representative
Woodson Lumber
11.2025 - Current
Customer Service Cashier
Twisted Nutrition
06.2025 - 12.2025
Customer Service Volunteer
Fantastic Tans
06.2025 - 07.2025
High School Diploma -
Madisonville High School