Emily Pressey
Morristown,TN
Summary
Compassionate Nursing Student and HealthCare worker experienced with patient care and supports patients physically and emotionally. I am in the TCAT Nursing Program and I graduate in April 2025. I am CPR/BLS certified by American Heart Association and I also have my certification from the QPR Institute of Mental Health.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Covenant Health Systems
07.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Office Assistant
Tarr Chevrolet
10.2022 - 07.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
Sales Associate
Ups Store
02.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Wilderness At The Smokies
11.2021 - 01.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
No Degree -
Lakeway Christian Academy
White Pine, TNLPN - Practical Nursing
Tennessee College of Applied Technology
Morristown, TN04-2025
High School Diploma -
Hawkins County Virtual Academy
Rogersville, TN05-2023
Skills
- Vital signs monitoring
- CPR/BLS certification
- Patient observation
- Blood glucose testing
- ADL support
- Feeding assistance
- Patient positioning
- Specimen collection
- Professional bedside manner
- Emergency response
- Active listening
Certification
CPR/BLS Certification
QPR Institute of Mental Health
QPR Institute of Mental Health
QPR stands for Question, Persuade, Refer and it is designed for people to be more aware of people who have Mental Health Issues and to know how to talk to them and what to say and what not to say to them, and it plays a big factor in preventing them from committing suicide because just them being heard and listened to and not judged can change someones whole perspective on their life.
Timeline
Patient Care Technician
Covenant Health Systems
07.2023 - Current
Office Assistant
Tarr Chevrolet
10.2022 - 07.2023
Sales Associate
Ups Store
02.2022 - 10.2022
Sales Associate
Wilderness At The Smokies
11.2021 - 01.2022
No Degree -
Lakeway Christian Academy
LPN - Practical Nursing
Tennessee College of Applied Technology
High School Diploma -
Hawkins County Virtual Academy
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