Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Ramsey

LEANDER,TX

Summary

Motivated and reliable mortgage loan processor and escrow assistant, with a strong work ethic and extensive experience in the mortgage and title industry. Adept at managing multiple priorities under pressure, building relationships with clients and partners, and ensuring smooth, on-time closings. Seeking a position that allows for continued professional growth while contributing to a company’s success.

Overview

10
10
years of professional experience

Work History

Loan Processor

Pilgrim Mortgage
Austin, TX
10.2024 - 07.2025
  • Guided borrowers and real estate partners through the loan process, with a focus on clear communication and stress-free closings.
  • Collected and reviewed documentation such as pay stubs, bank statements, W-2s, and retirement accounts to ensure underwriting compliance.
  • Verified employment and calculated debt-to-income ratios based on income documentation.
  • Ordered and reviewed third-party items (title, appraisal, and insurance) to prevent delays.
  • Coordinated with underwriters, title companies, and real estate agents to move files quickly and efficiently.
  • Balanced and finalized the Closing Disclosure, ensuring all documents were accurate and ready for closing.

Loan Processor

Origin Point
Austin, TX
09.2022 - 10.2024
  • Processed mortgage files from submission through closing, reviewing borrower documents for accuracy and compliance.
  • Requested income and asset verifications, and ordered title and appraisal reports.
  • Worked closely with underwriters and third parties to meet deadlines and resolve any outstanding conditions.
  • Maintained regular updates to borrowers and agents to ensure smooth communication and timely closings.

Loan Processor

Nation Reliable Lending
Austin, TX
07.2020 - 09.2022
  • Supported borrowers and team members throughout the home loan process by collecting and verifying required documents.
  • Ordered third-party reports and monitored them for any issues that could affect approval or closing.
  • Collaborated with all parties involved to maintain momentum and ensure a positive loan experience.
  • Helped prepare and review final disclosures and documents prior to closing.

Escrow Assistant – Front End

Independence Title
Georgetown, TX
01.2016 - 07.2020
  • Supported the branch manager with opening new contracts, and entering data into the system.
  • Ordered payoffs, HOAs, surveys, and home warranties; sent out title commitments.
  • Cleared Schedule C items, and communicated with lenders to prep files for closing.
  • Scheduled closing times and answered questions throughout the escrow process.
  • Helped prepare the settlement statement, and ensured deadlines were met per contract.
  • Managed multiple files simultaneously in a high-pressure environment.

Escrow Assistant – Funder

Independence Title
Georgetown, TX
05.2015 - 12.2015
  • Scanned and organized documents; supported two escrow officers.
  • Receipted funds, balanced and funded files, issued checks, and processed wires.
  • Recorded legal documents, mailed loan packages, and closed-out files for storage.

Education

High School Diploma -

McNeil High School
Austin
06-2009

Some College (No Degree) - General Studies

Austin Community College
Austin, TX

Skills

  • Exceptional customer service and relationship building
  • Strong problem-solving and critical-thinking abilities
  • Highly organized, with the ability to manage multiple files and deadlines
  • Clear and professional communication, both written and verbal
  • Collaborative team player in fast-paced, deadline-driven environments
  • Proficient in Microsoft Office Suite and Adobe Acrobat
  • Experienced with Encompass LOS and familiar with DU/LP guidelines
  • Dependable, proactive, and solution-focused, with a strong work ethic

Timeline

Loan Processor

Pilgrim Mortgage
10.2024 - 07.2025

Loan Processor

Origin Point
09.2022 - 10.2024

Loan Processor

Nation Reliable Lending
07.2020 - 09.2022

Escrow Assistant – Front End

Independence Title
01.2016 - 07.2020

Escrow Assistant – Funder

Independence Title
05.2015 - 12.2015

High School Diploma -

McNeil High School

Some College (No Degree) - General Studies

Austin Community College

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