Summary
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Timeline
Hi, I’m

Emily Ranken

Roy,WA
In order to succeed, we must first believe that we can.
Nikos Kazantzakis
Emily Ranken

Summary

Experienced store manager at Yelm Food Co-op with ten years of leadership and operational expertise. Proficient in team management, ensuring excellent customer satisfaction, and cultivating a positive work environment. Eager to add value and promote growth in a new and rewarding position.

Work History

Yelm Food Co-op

Store Manager
05.2015 - Current

Job overview

  • Supervise daily operations and lead a team of 25.
  • Hire and train new employees
  • Established and administer annual review systems for workforce performance.
  • Create plans to enhance revenue and cut down costs.
  • Source new products that appeal to the customer base and are in line with our values as a health food store
  • Generate innovative strategies to encourage customer membership sign-ups.
  • Engage with customers to confirm satisfaction and address any concerns.
  • Lead quarterly staff meetings to align team on performance goals and address challenges.
  • Organize events and provide financial incentives to improve employee satisfaction.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Timberline High School
Lacey, WA

High School Diploma
06.2005

Skills

  • Leadership
  • Store Operations
  • Sales Strategies
  • Customer Engagement
  • Customer Satisfaction
  • Hiring and Training
  • Conflict Resolution
  • Vendor Relations
  • Event Planning
  • Technical Skills
  • Adaptability
  • Decision-making
  • Merchandising Strategies
  • Health and Safety Compliance
  • Product Merchandising
  • Food Safety Compliance
  • Store Maintenance
  • Organizational Skills
  • Verbal and Written Communication
  • Professional and Courteous
  • MS Office
  • Reliability
  • Interpersonal Relations
  • Multitasking Abilities

Accomplishments

  • Promoted to store manager after 3 years with the company.
  • Increased annual sales by 112% since becoming store manager in 2018.
  • Used Microsoft Excel to develop financial, inventory and budgeting tracking spreadsheets.
  • Helped implemente social media marketing which resulted in 150% growth in memberships.

Languages

French
Professional Working
Spanish
Professional Working
Availability
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Timeline

Store Manager

Yelm Food Co-op
05.2015 - Current

Timberline High School

High School Diploma