Store Manager
Yelm Food Co-op
2015.05 - Current (11 education.years_Label & 3 education.months_Label)
Hi, I’m
Emily Ranken
Roy,WA
In order to succeed, we must first believe that we can.
Nikos Kazantzakis
Summary
Experienced store manager at Yelm Food Co-op with ten years of leadership and operational expertise. Proficient in team management, ensuring excellent customer satisfaction, and cultivating a positive work environment. Eager to add value and promote growth in a new and rewarding position.
Work History
Yelm Food Co-op
Store Manager
2015.05 - Current (11 education.years_Label & 3 education.months_Label)
Job overview
- Supervise daily operations and lead a team of 25.
- Hire and train new employees
- Established and administer annual review systems for workforce performance.
- Create plans to enhance revenue and cut down costs.
- Source new products that appeal to the customer base and are in line with our values as a health food store
- Generate innovative strategies to encourage customer membership sign-ups.
- Engage with customers to confirm satisfaction and address any concerns.
- Lead quarterly staff meetings to align team on performance goals and address challenges.
- Organize events and provide financial incentives to improve employee satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Timberline High SchoolLacey, WA
High School Diploma
06.2005
Skills
- Leadership
- Store Operations
- Sales Strategies
- Customer Engagement
- Customer Satisfaction
- Hiring and Training
- Conflict Resolution
- Vendor Relations
- Event Planning
- Technical Skills
- Adaptability
- Decision-making
- Merchandising Strategies
- Health and Safety Compliance
- Product Merchandising
- Food Safety Compliance
- Store Maintenance
- Organizational Skills
- Verbal and Written Communication
- Professional and Courteous
- MS Office
- Reliability
- Interpersonal Relations
- Multitasking Abilities
Accomplishments
- Promoted to store manager after 3 years with the company.
- Increased annual sales by 112% since becoming store manager in 2018.
- Used Microsoft Excel to develop financial, inventory and budgeting tracking spreadsheets.
- Helped implemente social media marketing which resulted in 150% growth in memberships.
Languages
French
Professional Working
Spanish
Professional Working
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Timberline High School
High School Diploma