Jutta Dewell
Yelm
Summary
Dynamic, organized professional administrative manager with exceptional people skills and foreign language skills. Excellent office management skills; extensive experience in a team environment and in working independently. Demonstrated proficiency in managing and prioritizing multiple tasks efficiently. Skilled in communication and interpersonal abilities with a strong emphasis on customer service, including experience in resolving conflicts effectively. Fluent in English, German, French and Spanish. Proficient in MS Word, Excel, Outlook; fast and accurate typist. Proficient in data entry; some familiarity with internet marketing and blogging.
Overview
32
32
years of professional experience
Work History
Store Manager
Yelm Food Cooperative
01.2017 - Current
- Instrumental in establishing this cooperative grocery store, achieving a sales level of $2,400,000 in 2024.
- Have performed almost all duties as Store Manager since 2017 except for corporate financial management.
- These include: Product ordering, Order receiving, Pricing, Stocking and inventory management.
- Oversight of the special order Buy Club program encompassing ordering, receiving, stock control, pricing, customer notification, and inventory management.
- Cashiering and shift management, often alone.
- Served on the Board of Directors from 09/2006 until 05/2009.
- Training new volunteers.
- Developed HR programs such as annual evaluations, incident and counseling reporting systems.
- Experience with county health department officials and company lawyers.
Member of Steering Committee
Yelm Cooperative dba yelm Food Co-op
Yelm, WA
09.2007 - Current
- Resolved problems, improved operations and provided exceptional service.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Rental Sales Agent
Europcar – European Car Rental Agency
01.2000 - 06.2004
- Rental Consultation and Sales and Pricing, by phone and in person.
- Reservation Management, Vehicle Return Management.
- Vehicle logistics matching inventory with rental contracts.
- Responsible for accident and vehicle damage claim submissions.
- Customer complaint management.
- Cash Management.
- Supervision of trainees.
Foreign Language Instructor
Adult Education Center – Duisburg, Germany
09.1993 - 01.2002
- Taught French evening classes for a period of 8 years for all levels, beginners through advanced.
- This entailed curriculum development, in-class instruction, and homework correction.
- In addition, I was an on-call instructor for Spanish.
Rental Sales Agent
Europcar – European Car Rental Agency
07.1998 - 12.1999
- Ran this highly visible prestigious location alone.
- Responsible for: Interface between Europcar Germany and BMW Düsseldorf.
- Rental Consultation and Sales and Pricing, by phone and in person.
- Reservation Management, Vehicle Return Management.
- Vehicle logistics matching inventory with rental contracts.
- Responsible for accident and vehicle damage claim submissions.
- Customer complaint management.
Rental Sales Agent
Europcar – European Car Rental Agency
04.1998 - 06.1998
- Training period and initial agent work.
Foreign Language Interpreter and Trade Show Representative
06.1994 - 10.1995
- Provided foreign language translation and hostess services for a number of European businesses at various trade shows.
- Languages included French and Spanish.
Education
High School Degree - undefined
Diploma in Romance Languages and Economics - undefined
University of Kassel
Applied Foreign Languages in International Business - undefined
University of Nancy
Further studies in Romance Languages and Economics - undefined
University of Duisburg
Romance Languages and Economics - undefined
University of Murcia
French for Foreigners - undefined
Institut Catholique
Timeline
Store Manager
Yelm Food Cooperative
01.2017 - Current
Member of Steering Committee
Yelm Cooperative dba yelm Food Co-op
09.2007 - Current
Rental Sales Agent
Europcar – European Car Rental Agency
01.2000 - 06.2004
Rental Sales Agent
Europcar – European Car Rental Agency
07.1998 - 12.1999
Rental Sales Agent
Europcar – European Car Rental Agency
04.1998 - 06.1998
Foreign Language Interpreter and Trade Show Representative
06.1994 - 10.1995
Foreign Language Instructor
Adult Education Center – Duisburg, Germany
09.1993 - 01.2002
High School Degree - undefined
Diploma in Romance Languages and Economics - undefined
University of Kassel
Applied Foreign Languages in International Business - undefined
University of Nancy
Further studies in Romance Languages and Economics - undefined
University of Duisburg
Romance Languages and Economics - undefined
University of Murcia
French for Foreigners - undefined
Institut Catholique
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