Accomplished coaching and mental health leader with 16+ years of program and project management experience in developing and directing programs in various organizations and companies in the areas of healthcare, mental health and social services.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Psychotherapist, Trainer and Consultant
Solstice Mental Health Counseling Services PLLC
07.2021 - Current
Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Coach, Professional Development Trainer and Organizational Consultant
Paragon Solstice Inc.
01.2018 - Current
Established strong rapport with clients, fostering trusting and supportive coaching relationships.
Facilitated team-building exercises to strengthen communication and collaboration among cross-functional teams.
Conducted research on industry trends and emerging methodologies to ensure the delivery of innovative solutions for clients.
Advisory Board Member
The Coneflower Institute
01.2021 - 01.2023
Supported organizations pursuit of innovation by staying informed on emerging technologies, market trends, and competitive landscape analysis.
Established strong relationships with key stakeholders to foster collaboration and promote a shared vision for the organization''s future success.
Served as a liaison between the executive team and shareholders during annual meetings to communicate progress updates effectively.
Business Operations Specialist
The Fedcap Group Inc.
07.2018 - 05.2020
Led process automation initiatives that increased efficiency and reduced manual workload across various departments within the organization.
Coordinated multiple projects simultaneously while maintaining quality standards and meeting tight deadlines consistently throughout each project lifecycle phase.
Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
Director of FQHC Wellness Programs
VIP Community Services Inc.
12.2016 - 01.2018
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Program Director
CAMBA Inc.
01.2014 - 11.2016
Mentored team members for professional development, resulting in increased productivity and job satisfaction.
Provided ongoing direction and leadership for program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Case Management Supervisor
Urban Pathways Inc.
05.2013 - 01.2015
Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
Created care plans that addressed clinical and financial challenges, family requirements and facilitated patient quality of life.
Bi-lingual Psychotherapist
ACDP Inc.
10.2012 - 05.2013
Evaluated client progress regularly, adjusting treatment plans as necessary based on changing needs or circumstances.
Collaborated with healthcare professionals in coordinating care for clients with co-occurring mental health and physical health concerns, ensuring a holistic approach to treatment.
Led therapeutic process groups focused on topics such as grief, self-esteem, and anger management, facilitating peer support and personal growth among participants.
Quality Initiative Coordinator and Bilingual Psychotherapist
Mental Health Providers of Western Queens Inc.
06.2009 - 11.2012
Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
Developed personalized treatment plans to address each client''s specific needs, leading to improved mental health outcomes.
Served as a trusted advisor to senior management on matters related to quality assurance, contributing valuable insights that informed strategic decision-making processes.
Education
Master of Arts - Mental Health Counseling
City University of New York At Brooklyn College
Brooklyn
06-2009
Bachelor of Arts - Psychology
Dowling College
Oakdale, NY
05-2007
Skills
Operational Strategy, Planning, Management and Execution
Change and Performance Management
Project Management, Implementation and Execution
Quality Assurance, Continuous Quality Improvement and Regulatory Compliance
Business Development, Grant Writing and Requests for Proposals
Clinical Development and Supervision, Coaching and Team Leadership
Marketing, Network Building and Development
Integration, Transition and Transformational Business and Organizational Process Systems Operations, and Approaches
Certification
Licensed Mental Health Counselor, State of New York (#004886) 2011- Present
LNGG
Bilingual in English and Spanish
Timeline
Psychotherapist, Trainer and Consultant
Solstice Mental Health Counseling Services PLLC
07.2021 - Current
Advisory Board Member
The Coneflower Institute
01.2021 - 01.2023
Business Operations Specialist
The Fedcap Group Inc.
07.2018 - 05.2020
Coach, Professional Development Trainer and Organizational Consultant
Paragon Solstice Inc.
01.2018 - Current
Director of FQHC Wellness Programs
VIP Community Services Inc.
12.2016 - 01.2018
Program Director
CAMBA Inc.
01.2014 - 11.2016
Case Management Supervisor
Urban Pathways Inc.
05.2013 - 01.2015
Bi-lingual Psychotherapist
ACDP Inc.
10.2012 - 05.2013
Quality Initiative Coordinator and Bilingual Psychotherapist
Licensed Professional Counselor, Owner at Mental Health Warrior Counseling, PLLCLicensed Professional Counselor, Owner at Mental Health Warrior Counseling, PLLC
Administrative Assistant at Discovery Mental Health Counseling, PLLC / NurtureAdministrative Assistant at Discovery Mental Health Counseling, PLLC / Nurture