Emily Ricafort

• Analyzed design or requirement information for equipment or systems.
• Suggested updates to software to improve usability, function, and performance of products.
• Designed comprehensive smoke tests for new builds before deployment in a production environment.
• Teamed with in-house and offshore teams to test web, mobile, and client-server software applications.
• Formulated plans using detailed drawings.
• Identified areas of improvement through analytics-driven methodologies
• Created accurate project specifications and documented them in technical manuals.
• Designed, developed, documented, and executed automated tests.
• Created bug reports and tracked the resolution of identified defects.
• Maintained up-to-date knowledge of industry trends related to software quality assurance practices.
• Provided technical guidance in the development of software products.
• Reviewed test results to ensure accuracy and completeness of data.
• Performed manual testing of applications for functionality and performance issues.
• Facilitated communication between engineering teams, customer support teams, and other stakeholders involved in a project.
• Analyzed user requirements to create test plans and strategies.
• Conducted root cause analysis on reported bugs or errors.
• Identified areas where automation could be used to reduce time spent on manual testing efforts.
• Established goals for continuous improvement in software quality assurance processes.
• Collaborated with developers to identify potential product issues early in the development cycle.
• Reported progress on projects and tasks according to established timelines.
• Evaluated existing systems for compliance with established standards, regulations, policies.
• Developed software quality assurance processes and procedures.
• Monitored system performance against benchmarks to improve efficiency.
• Assisted in the implementation of process improvement initiatives.
• Designed routine maintenance schedule for automated test scripts, enabling compliance with latest conventions and framework updates affecting system architectures.
• Updated software documentation and user guides to align with current features and comply with best-practice standards.
• Used database to maintain detailed records of known bugs and patches.
• Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Created and maintained database of common and known testing defects.
• Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
• Produced test scripts for new automated software testing rounds.
• Met project scope and delivery dates by planning optimal testing schedules.
• Completed unit and regression tests on software and individual modules.
• Created and optimized automated testing tools for repetitive tasks.
• Monitored and facilitated bug resolutions to optimize software.
• Worked with off-site teams to complete timely tests and facilitate smooth product releases.
• Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
• Tested functionality, performance, and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
• Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.

• Lead and mentor QAs

• Designs, develops, and executes both automated and manual test scripts from the ground up to verify software applications as specified in user stories and supporting documentation.

• Contribute to the ongoing improvement and maintenance of the company’s (Java) based automation

framework.

• Support the design and development of automation tools with PowerShell, Python, or similar technologies.

• Identifies, analyzes, and documents defects, questionable functions, errors, and inconsistencies and verify potential defects reported by support, customers, and other ViaPath teams.

• Utilize bug tracking, test case management, and team collaboration software daily to complete testing

activities and maintain QA documentation.

• Contribute to the continuous development of the QA Team’s standard practices and procedures.

• Utilize QA tools such as SoapUI or Postman to test products and services that implement SOAP and REST protocols.

• Create test plans and test cases from requirement documentation using TestRail.

• Execute SQL queries to verify test results in database management systems such as Microsoft SQL Server,

Oracle and MariaDB.

• Install, configure, and maintain QA environments

• Fully participate in the company’s Agile process, which includes grooming, daily standup, planning, demo, and retrospective meetings.

• Use effective communication flow among internal team members.