Emily Rich
Summary
Experienced social worker with a strong background in the hospice field, adeptly combining leadership skills as a Psychosocial Team Manager and expertise as a medical social worker. Committed to empowering and serving patients and families in their unique circumstances.
Overview
12
12
years of professional experience
Work History
Psychosocial Team Manager
Rockingham VNA Hospice
Exeter, NH
02.2023 - Current
- Effectively supervises the Psychosocial team, consisting of Home Care and Hospice social workers, Bereavement Coordinator, Volunteer Coordinator, and Spiritual Care Counselors.
- Developed strong working relationships with clinical managers and upper management, demonstrating flexibility by fulfilling responsibilities as an administrator on call and participating in rotations.
- Demonstrates strong teamwork skills by actively participating in an interdisciplinary hospice team and attending to patients in the field as needed.
- Provides clinical oversight and direction to the psychosocial teams in the homecare and hospice departments.
Psychosocial Team Lead
Rockingham VNA Hospice
Exeter, NH
05.2022 - 02.2023
- Provided support, overview, and supervision to the Psychosocial team, consisting of Medical Social Workers, Chaplains, Volunteer, and Bereavement Coordinator.
Hospice Medical Social Worker
Rockingham VNA Hospice
Exeter, NH
06.2020 - 05.2022
- Provided advocacy, emotional support, and assistance with community resources to hospice patients and their families.
- Successfully collaborated with coworkers as a part of an interdisciplinary team.
- Facilitated respite stays and assistance with long-term placement, as needed.
- Completed documentation in a timely manner.
Hospice Medical Social Worker
Concord Regional VNA
Concord, NH
01.2020 - 05.2020
- Provided emotional support and assistance with community resources to hospice patients and their families.
- Successful collaboration as a part of an interdisciplinary team.
- Facilitated respite stays and assistance with long-term placement, as needed.
Medical Social Worker - Hospice
Franklin County Home Health Agency
St. Albans, VT
06.2017 - 01.2020
- Provided home care and hospice services to community members in need of assistance.
- Offered ongoing emotional and bereavement support to hospice patients and their families.
- Collaborated with coworkers as part of an interdisciplinary team in order to best serve patients.
Hospice Medical Social Worker
Home Healthcare Hospice and Community Services
Keene, NH
10.2015 - 06.2017
- Provided emotional support and education to patients and loved ones as they neared end of life
- Offered assistance to patients and their families in finding and receiving community resources.
Protective Services, Advanced Social Work Intern
Elder Services of the Merrimack Valley
Lawrence, MA
06.2014 - 05.2015
- Provided in-home therapy to clients presenting varying mental and emotional difficulties
- Documented client psychosocial and physical strengths and challenges, as well as goals and progress.
- Provided tools to aid clients in establishing their goals and to facilitate the therapeutic process.
Specialized Community Support Worker
Howard Center
Burlington, VT
08.2013 - 05.2014
- Worked with individuals diagnosed with intellectual and developmental disabilities
- Provided support to clients at home, work, and within the community.
Social Work Intern
Birchwood Terrace Healthcare
Burlington, VT
09.2012 - 05.2013
- Worked with residents in long-term and rehab units
- Completed intake and discharge paperwork
- Conducted mood/behavior and psychosocial assessments.
Education
Master of Social Work -
University of New Hampshire Graduate School
Durham, NH05.2015
Bachelor of Social Work -
Champlain College
Burlington, VT05.2013
Skills
- Knowledge of Hospice Benefit
- Emotional Support
- Clinical Documentation
- Team Leadership
- Teamwork and Collaboration
- Flexible and Adaptable
- Staff Development
Community Service
- 08/2014, 08/2019, Camp Tulgey Wood, Nantucket, MA
- 10/2011, 05/2013, Champlain Valley Agency on Aging, Burlington, VT
Affiliations
- Camp Tulgey Wood, Nantucket, MA
Volunteered supporting friendships and artistic expressions
between people with and without disabilities. - V.A. Hospital, Manchester, NH
Volunteered in the nursing home, helping with weekly activities.
Accomplishments
- Phi Alpha Honor Society for Social Work, Champlain
College, Member of the Rho Omicron chapter. - Phi Alpha Honor Society for Social Work, Champlain
College, Secretary.
Timeline
Psychosocial Team Manager
Rockingham VNA Hospice
02.2023 - Current
Psychosocial Team Lead
Rockingham VNA Hospice
05.2022 - 02.2023
Hospice Medical Social Worker
Rockingham VNA Hospice
06.2020 - 05.2022
Hospice Medical Social Worker
Concord Regional VNA
01.2020 - 05.2020
Medical Social Worker - Hospice
Franklin County Home Health Agency
06.2017 - 01.2020
Hospice Medical Social Worker
Home Healthcare Hospice and Community Services
10.2015 - 06.2017
Protective Services, Advanced Social Work Intern
Elder Services of the Merrimack Valley
06.2014 - 05.2015
Specialized Community Support Worker
Howard Center
08.2013 - 05.2014
Social Work Intern
Birchwood Terrace Healthcare
09.2012 - 05.2013
Master of Social Work -
University of New Hampshire Graduate School
Bachelor of Social Work -
Champlain College
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