Emily Rivera

• Greets customers when first enter the store and provide hostess duties
• Processes sales transactions with accuracy, in person and over the phone, and provided customers with answers to general inquiries
• Cash handling and keeping record of transactions including tips helped demonstrate responsibility

• Greeted and seated guests with a friendly and professional demeanor
• Managed takeout orders, ensuring accuracy and timely preparation
• Processed cash and card transactions efficiently while maintaining a balanced register

• Led a team of four lifeguards, in charge of scheduling
• Developed weekly lesson plans for swim lessons, evaluated progress of swimmers; scheduled training lessons to guide swimmers
• Managed cleanliness in recreational and was responsible for inspection of pool area and maintaining chemical balance of pools

As the Founder and President of CDOG Community Service, I established the club’s mission, objectives, and value system to help student-athletes access volunteer opportunities that fit their busy schedules. I created a streamlined system that made it easier for fellow athletes to find and complete community service hours while balancing their academic and athletic commitments. By coordinating with local organizations, I ensured that members had access to meaningful service opportunities. Additionally, I promoted events and initiatives through social media to maximize engagement and participation, while also managing communication with organizations to schedule service time slots for members.