Professional Summary
Overview
Work History
Education
Skills
Education
Timeline

Emily Roehr-Young

Aurelios Pizza
Highland,Indiana
4
years of professional experience

Customer-Focused Professional experienced in delivering exceptional service and fostering positive guest interactions. Enhanced customer satisfaction and team efficiency through effective communication, cash handling, and reservation management. Demonstrated adaptability and problem-solving skills in fast-paced retail environments, maintaining operational accuracy and resolving conflicts effectively.

Work History

Cashier, Host, Pickups

1 Year 1 Month
Aurelios Pizza | 09.2025 - Current
  • Followed cash-handling procedures and maintained accurate transaction records.
  • Handled customer questions about menu items, pricing, and order status.
  • Maintained clean front counter, checkout area, and customer service station.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted kitchen staff with order flow during peak service periods.
  • Communicated with servers and kitchen staff to support smooth guest turnover.
  • Coordinated reservations, walk-ins, and table assignments to balance dining room capacity.
  • Proven ability to learn quickly and adapt to new situations.

Cashier

3 Months
Highland Gyros | 04.2025 - 07.2025
  • Processed cash, card, and mobile payments accurately using a POS system.
  • Balanced register drawer and resolved payment discrepancies during closing shifts.
  • Greeted customers and entered takeout orders with clear product knowledge.
  • Verified items and prepared orders for customer collection.

Hostess, Cashier, Busser

1 Year 9 Months
Langels Pizza | 07.2023 - 04.2025
  • Answered customer questions regarding hours, seating, and menu details, enhancing overall guest experience.
  • Supported servers, food runners, and bussers by keeping dining area ready for every guest.
  • Collaborated with front of house staff to rearrange tables and adjust seating for groups with special requests, ensuring customer satisfaction.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Cashier

1 Month
Dans Pirogies | 06.2022 - 07.2022
  • Restocked and organized merchandise in front lanes to ensure easy access for customers.
  • Welcomed customers and helped determine their needs.
  • Adapted work schedule to meet changing business needs. and extra shifts to meet business needs.
  • Welcomed customers and identified needs to provide tailored assistance.

Education

High School Diploma

Highland High School | Highland

Skills

Customer service
Greeting guests
Phone etiquette
Time management skills
Customer engagement
Order taking
Time management
Exceptional communication
Multitasking
Prioritization skills

Education

true

Timeline

Cashier, Host, Pickups

Aurelios Pizza
09.2025 - CurrentRead More

Cashier

Highland Gyros
04.2025 - 07.2025Read More

Hostess, Cashier, Busser

Langels Pizza
07.2023 - 04.2025Read More

Cashier

Dans Pirogies
06.2022 - 07.2022Read More

Highland High School

High School Diploma
Read More
Emily Roehr-Young