Emily Romero
Miami,FL
Summary
Dynamic professional with a proven track record at Bocas House LAR, excelling in customer service and efficient pacing. Demonstrated ability to deliver high-quality work within tight deadlines, enhancing customer satisfaction and operational workflow. Skilled in administrative tasks and agility development, with a strong work ethic and integrity, consistently achieving positive feedback from clients and peers.
Overview
3
3
years of professional experience
Work History
Runner, Hostess and Bartender
Bocas House LAR
10.2022 - Current
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Greeted customers and provided outstanding customer service.
Contractor
Elevate Walls
01.2022 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Cashier and Runner
Luka Restaurante
08.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
U.E. Colegio Divina Pastora
Ciudad Bolivar, Estado Bolívar07-2016
Skills
- Customer Service
- Efficient Pacing
- Agility Development
- General Maintenance
- Administrative tasks
- Work Ethic and Integrity
- Customer Assistance
- Patience and Empathy
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Runner, Hostess and Bartender
Bocas House LAR
10.2022 - Current
Cashier and Runner
Luka Restaurante
08.2022 - 10.2022
Contractor
Elevate Walls
01.2022 - Current
High School Diploma -
U.E. Colegio Divina Pastora
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