Emily Romero
Englewood
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Real Estate Acquisitions
Key Glee
06.2024 - Current
- Negotiated favorable terms by effectively communicating with sellers, buyers, and agents.
- Maximized profit margins for clients by identifying undervalued properties with strong growth potential.
- Evaluated market conditions by staying updated on industry trends to provide accurate property valuations for clients.
- Developed strong relationships with clients through active listening, understanding their needs, and prioritizing personalized service.
Cook/Cashier
Fat Shack
02.2022 - 12.2024
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Sales Agent
Bradley lead Group
07.2022 - 08.2024
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Credit Repair services to promote sales.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Achieved top performer status within the company due to consistent high sales numbers.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Shift Manager
Griff's Hamburgers
01.2013 - 08.2014
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma -
GlobalED Solutions
Remote01-2024
Skills
- Real estate transactions
- Critical thinking
- Call management
- Customer service
- Product sales
- Relationship building
- Call center experience
Timeline
Real Estate Acquisitions
Key Glee
06.2024 - Current
Sales Agent
Bradley lead Group
07.2022 - 08.2024
Cook/Cashier
Fat Shack
02.2022 - 12.2024
Shift Manager
Griff's Hamburgers
01.2013 - 08.2014
High School Diploma -
GlobalED Solutions
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