Emily Rosales
Houston,TX
Summary
Compassionate Home Health Coordinator known for high productivity levels and efficient task completion. Specialized in patient care coordination, resource management, and healthcare compliance. Excel in communication, empathy, and problem-solving to enhance patient experience and team collaboration.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Home Health Coordinator
Divine Home Health Care
Houston, TX
02.2024 - Current
- Coordinated patient care plans with healthcare providers and families.
- Managed scheduling for home health aides and nursing staff.
- Communicated patient needs to multidisciplinary teams effectively.
- Documented patient progress and care activities in electronic records.
- Ensured compliance with federal regulations related to home health services such as Medicare and Medicaid guidelines.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Explained policies, procedures and services to patients.
- Reviewed referrals from hospitals, physicians' offices, nursing homes, ensuring that all necessary documents are completed prior to initiating service.
Assistant Store Manager
Ross Dress for Less
Houston, TX
08.2021 - 02.2024
- Assisted in daily store operations and employee management.
- Coordinated staff schedules to ensure optimal coverage and efficiency.
- Trained new employees on store policies and customer service standards.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Maintained a safe working environment by enforcing safety regulations.
- Handled customer inquiries and resolved issues promptly and professionally.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
Klein High School
Klein, TXSkills
- Patient care coordination
- Electronic health records
- Compliance management
- Scheduling optimization
- Customer relationship management
- Team collaboration
- Effective communication
- Time management
- Problem solving
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Home Health Coordinator
Divine Home Health Care
02.2024 - Current
Assistant Store Manager
Ross Dress for Less
08.2021 - 02.2024
Klein High School