Emily Royal
Rifle,CO
Summary
Adept at fostering operational efficiency and staff development, I work diligently at Lassiter Electric to form strong bonds and lasting relationships with clients. My background spans from hands-on electrical work at Electrical Outfitters to enhancing service delivery and teamwork at IL Mulino. I excel in workforce planning and maintaining a positive attitude, driving continuous improvement and fostering professional growth.
Overview
12
12
years of professional experience
Work History
Service Department Manager
Lassiter Electric
09.2019 - Current
- Promoted a safety-conscious culture within the department, leading to a decrease in workplace accidents and injuries.
- Coordinated cross-departmental efforts to ensure seamless delivery of services to clients throughout their experience with the company.
- Championed continuous improvement efforts by regularly assessing departmental performance metrics and implementing necessary adjustments for sustained success.
- Conducted regular evaluations of employee performance, providing constructive feedback that facilitated professional growth within the organization.
- Managed budget effectively, ensuring optimal allocation of resources for necessary equipment and personnel.
- Developed strong relationships with suppliers, negotiating favorable pricing on parts and equipment for the department''s operations.
- Enhanced communication between service technicians and customers by establishing clear expectations and maintaining open channels of communication.
- Reduced employee turnover by providing ongoing training, mentoring, and fostering a positive work environment.
Apprentice Electrician
Electrical Outfitters
08.2015 - 09.2019
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
Server Assistant
IL Mulino
11.2012 - 03.2013
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Education
Associate of Science - Electrical Engineering
Western Colorado IEC
1500 Deveruex Road, Glenwood Springs, Co 8160105-2019
GED -
Glenwood High School
1521 Grand Avenue, Glenwood Springs, CO 8160105-2013
Skills
- Operational efficiency
- Service scheduling
- Staff development
- Workforce planning
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
Timeline
Service Department Manager
Lassiter Electric
09.2019 - Current
Apprentice Electrician
Electrical Outfitters
08.2015 - 09.2019
Server Assistant
IL Mulino
11.2012 - 03.2013
Associate of Science - Electrical Engineering
Western Colorado IEC
GED -
Glenwood High School
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