Emily Ruse
Pittsburgh,PA
Summary
Proven leader with a track record of enhancing team performance and campaign reach at Verdugo Strategies. Expert in diversity and inclusion, demonstrated through effective team management and staff motivation. Skilled in policy knowledge, ensuring compliance and operational efficiency. Achieved significant improvements in engagement and voter registration numbers, showcasing a results-driven approach and strong decision-making capabilities.
Overview
20
20
years of professional experience
Work History
Canvassing Lead
Verdugo Strategies
04.2024 - Current
- Conducted regular progress meetings for effective communication within the team, ensuring alignment towards common goals.
- Increased voter registration numbers by organizing targeted outreach events and campaigns.
- Promoted organizational brand awareness by consistently upholding a positive image and effectively communicating campaign goals to the public.
- Developed strong rapport with local community members, resulting in improved engagement and campaign reach.
- Evaluated success rates of various campaigning techniques, adjusting tactics when necessary for optimal results.
Flagging
All Ways Safe
02.2022 - 11.2023
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Used flagging tools such as stop and slow paddle and red flag.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Managed work zones using large signs and hand signals to direct traffic.
- Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
- Maintained a strong knowledge of state-specific traffic laws and regulations related to flagging operations, ensuring compliance within the workplace.
Post Closing Coordinator`
Inspire Closing Services
Kennedy township PA, PA
12.2019 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
General Rotating Manager
Ace Check Cashing
01.2016 - 11.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees about safe money management, and trained as needed. Communicated with suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Cash Cage
Rivers Casino of Pittsburgh
04.2013 - 03.2017
- Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
- Developed customized training materials tailored to specific job roles within the Cash Cage department for better learning outcomes.
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
- Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.
- Maintained a secure cash environment with diligent monitoring, surveillance, and adherence to internal controls.
- Enhanced cash handling accuracy by implementing stringent auditing procedures and staff training initiatives.
Casino Cage Cashier
Meadows Racetrack and Casino
01.2008 - 01.2011
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
- Completed routine audits as requested by management, validating the accuracy of records kept on file for future reference purposes.
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.
- Maintained a comprehensive understanding of gaming regulations and casino policies, ensuring full compliance during all transactions.
- Maintained a secure work environment by adhering to strict company policies and regulations regarding cash handling and transaction documentation.
- Handled guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
Cash Office
Giant Eagle Market District
10.2004 - 01.2011
- Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
- Improved customer satisfaction by efficiently processing cash transactions and providing prompt service.
- Enhanced operational efficiency by consistently reconciling daily transactions and resolving discrepancies.
- Supported branch operations by conducting regular audits of cash drawers and vaults, ensuring accuracy and compliance.
- Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
- Managed ATM servicing tasks such as replenishing funds, troubleshooting issues, and coordinating maintenance support when needed.
- Monitored counterfeit bill detection efforts, ensuring adherence to established security protocols in each transaction.
Education
High School Diploma -
Ringgold High School
Monongahela06.2007
Real Estate
RAMP Real Estate Associates of Metropolitan
Pittsburgh07.2011
Bachelor of Science - Artificial Intelligence And Nation Security
Point Park University Pittsburgh
Pittsburgh06.2011
Skills
- Team Management
- Diversity and Inclusion
- Staff Motivation
- Policy Knowledge
Timeline
Canvassing Lead
Verdugo Strategies
04.2024 - Current
Flagging
All Ways Safe
02.2022 - 11.2023
Post Closing Coordinator`
Inspire Closing Services
12.2019 - 01.2021
General Rotating Manager
Ace Check Cashing
01.2016 - 11.2021
Cash Cage
Rivers Casino of Pittsburgh
04.2013 - 03.2017
Casino Cage Cashier
Meadows Racetrack and Casino
01.2008 - 01.2011
Cash Office
Giant Eagle Market District
10.2004 - 01.2011
High School Diploma -
Ringgold High School
Real Estate
RAMP Real Estate Associates of Metropolitan
Bachelor of Science - Artificial Intelligence And Nation Security
Point Park University Pittsburgh
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