Emily Salceda
Orange,CA
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Associate
In-N-Out Burger
12.2024 - Current
- Assisted customers with menu selections and provided exceptional service to enhance dining experience.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
- Operated cash register, processed transactions accurately, and handled customer payments effectively.
- Participated in training sessions to develop knowledge of products and improve service skills.
- Adapted quickly to changing demands during peak hours, maintaining a positive attitude under pressure.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Crew Member
McDonald's
04.2024 - 03.2025
- Provided exceptional customer service by efficiently taking and fulfilling orders.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Operated kitchen equipment safely while adhering to food safety standards.
- Handled cash transactions accurately, ensuring balanced registers at shift end.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Restaurant Hostess
La Llorona
09.2023 - 03.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and serving staff to ensure timely service.
- Handled customer inquiries and complaints with professionalism and care.
- Monitored dining room flow, adjusting seating to enhance guest experience.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
Diploma - Medical Assistant
Concorde Career College
Garden Grove, CA04-2025
High School Diploma -
Villa Park High School
Villa Park, CA06-2024
Skills
- Customer service and assistance
- Organized
- Problem-solving
- Patience and empathy demonstration
- Teamwork and collaboration
- Clear communication
- Flexible schedule
- Strong multitasking
- Active learning
- Conflict resolution
- Handling complaints
- Integrity and honesty
Certification
- American Heart Association Course CPR Certification - September 2025
Languages
English
Spanish
Timeline
Store Associate
In-N-Out Burger
12.2024 - Current
Crew Member
McDonald's
04.2024 - 03.2025
Restaurant Hostess
La Llorona
09.2023 - 03.2024
Diploma - Medical Assistant
Concorde Career College
High School Diploma -
Villa Park High School