- Fashion and Style
- Volunteer Work
- Passionate about balancing physical health with mental and emotional wellness
- Avid Reader
- Pilates
- DIY and Home Improvement
EMILY SAMSON
Osage City
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tax Associate, CSP
H&R Block
Osage City, KS
02.2026 - Current
- Utilized H&R Block software to streamline tax preparation workflows, improving efficiency in service delivery.
- Secured and properly handled confidential data to protect against unauthorized access, improper transmission, and unapproved disclosure.
- Maintained compliance by adhering to current tax laws and regulations.
- Leveraged specialized software tools to optimize data organization and analysis throughout the entire taxation process.
Office Assistant
Theel Plumbing, Heating & Cooling
Osage City, KS
01.2023 - 10.2024
- Coordinated effectively with technicians and clients, improving communication flow. Assisted in creating a more welcoming office environment, boosting customer satisfaction.
- Managed client scheduling, minimizing appointment conflicts and maximizing technician productivity. Introduced feedback system, leading to measurable improvement in service quality.
- Provided crucial administrative support, facilitating smooth operations. Acted as a liaison between clients and technicians, ensuring clear communication and expectations.
Trainer/ Packer
American Eagle Logistics
Ottawa, KS
08.2022 - 12.2023
- Trained new hires on packing protocols, boosting team efficiency. Implemented streamlined process, reducing errors and improving output quality.
- Spearheaded training initiatives for new hires, enhancing team productivity. Optimized packing procedures, minimizing errors and elevating product quality standards.
- Fostered a supportive team environment, facilitating knowledge sharing among new hires. Collaborated with cross-functional teams to align packing protocols with company-wide quality standards.
Education
BBA - Business
Baker University
Baldwin City, KS08-2029
High School Diploma - undefined
Osage City High School
Osage City, KS05-2009
Skills
- Onboarding Processes
- Administrative Support
- Interpersonal Skills
- Scheduling Optimization
- Tax software proficiency
- Tax return preparation
- QuickBooks proficiency
- Time management
Certification
- Certified tax professional, H&R Block - 2026
Interests
Timeline
Tax Associate, CSP
H&R Block
02.2026 - Current
Office Assistant
Theel Plumbing, Heating & Cooling
01.2023 - 10.2024
Trainer/ Packer
American Eagle Logistics
08.2022 - 12.2023
High School Diploma - undefined
Osage City High School
BBA - Business
Baker University