Emily Sanchez Peralta
Summary
Dynamic professional with experience at Texas Tech University, excelling in customer service and team collaboration. Proven ability to enhance student experiences through relationship-building and conflict resolution. Skilled in Google Workspace and adept at multitasking, ensuring efficient operations in high-pressure environments. Committed to fostering inclusive communities and supporting personal growth.
Overview
4
4
years of professional experience
Work History
Orientation Crew
Texas Tech University
04.2025 - 07.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while assisting parents and incoming students.
- Enhanced incoming student orientation experience by developing relationships and providing them with personal experience.
- Served as an approachable and knowledgeable resource for incoming students, addressing concerns or questions related to their transition into university life.
Community Advisor
Texas Tech University
08.2024 - 05.2025
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
- Created informative bulletin boards that provided relevant resources related to academics, mental health, and campus life opportunities for students'' personal growth.
- Managed conflicts among residents effectively, ensuring a peaceful living environment.
Bank Teller
RiverWood Bank
09.2021 - 08.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Processed customer transactions promptly, minimizing wait times.
Education
Bachelor of Science - Political Science
Texas Tech University
Lubbock, TX05-2027
Morris Area High School
Morris, MN05-2023
Skills
- Customer service
- Team collaboration
- Multitasking
- Organization
- Time management
- Attention to detail
- Google Workspace (Docs, Sheets, Slides, etc)
- Microsoft Office Suite (Excel, Word, PowerPoint, etc)
Languages
Spanish
Native or Bilingual
Timeline
Orientation Crew
Texas Tech University
04.2025 - 07.2025
Community Advisor
Texas Tech University
08.2024 - 05.2025
Bank Teller
RiverWood Bank
09.2021 - 08.2024
Bachelor of Science - Political Science
Texas Tech University
Morris Area High School
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