Emily Satchwill
Smithtown,NY
Summary
Dynamic professional with a proven track record in enhancing customer experiences and sales performance at Aerie by American Eagle. Skilled in social media management and exceptional communication, I excel in brand building and fostering teamwork. My efforts have consistently resulted in positive feedback and repeat business, showcasing my ability to drive brand awareness and achieve goals.
Overview
3
3
years of professional experience
Work History
Brand Representative
Aerie By American Eagle
01.2024 - Current
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Counselor
Sweetbriar Nature Center
07.2021 - 08.2024
- Enhanced visitor experience by incorporating engaging storytelling and interactive activities during nature tours.
- Implemented safety protocols during tours, ensuring a secure environment for guests and wildlife alike.
- Supported conservation efforts through active participation in habitat restoration projects within the park grounds.
- Mentored new staff members by sharing expertise and providing constructive feedback on their performance, helping them to improve their guiding skills.
- Watched over children 5-15 making sure they are interacting with their environment and encouraged no internet.
- Built personal relationships with guests to promote positive experiences.
Brand Representative
Hollister
05.2021 - 12.2023
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Established strong relationships with store management, ensuring ongoing support for the brand's presence.
- Worked the stores Instagram taking pictures of new floorsets and employees of the month.
Education
No Degree - Undecided
Umass Amherst
Amherst, MA05-2028
High School Diploma -
Smithtown High School East
Smithtown, NY06-2024
Skills
- Goal-Oriented
- Brand Awareness
- Brand building
- Effective communicator
- Social Media Management
- Communication Skills
- Customer Service
- Sales
- Teamwork and Collaboration
- Problem-Solving
- Critical Thinking
- Creative Thinking
- Product Recommendations
Languages
English
Native or Bilingual
Timeline
Brand Representative
Aerie By American Eagle
01.2024 - Current
Counselor
Sweetbriar Nature Center
07.2021 - 08.2024
Brand Representative
Hollister
05.2021 - 12.2023
No Degree - Undecided
Umass Amherst
High School Diploma -
Smithtown High School East
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