Emily Schiebner

Davisburg

Summary

Detail-oriented and reliable professional with experience in customer service, organization, and multitasking in fast-paced environments. Strong communication skills and ability to manage responsibilities efficiently while maintaining a positive and professional attitude. Seeking an office-based role where I can contribute to team success, provide administrative support, and grow within a professional environment.

Overview

years of professional experience

2023

years of post-secondary education

Work History

Hostess

Applebee's Grill + Bar

White Lake

12.2025 - Current

Greeted and seated guests promptly to ensure a welcoming atmosphere.
Managed reservations and waitlists efficiently during peak hours.
Communicated effectively with servers and kitchen staff for smooth operations.
Maintained cleanliness and organization of the host stand and dining area.
Handled guest inquiries and resolved concerns with professionalism and courtesy.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Demonstrated strong interpersonal skills when interacting with customers.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Assisted in preparing the restaurant for opening and closing shifts.
Took beverage orders and served drinks during peak meal times.
Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.

Daycare Assistant

Happy Elephant Child Care Center

Lansing

03.2025 - 11.2025

Assisted in daily care routines for children aged six months to five years.
Engaged children in educational activities to promote early learning and development.
Maintained a clean and safe environment for all children in the daycare center.
Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
Ensured safety of the children by monitoring their play areas and activities throughout the day.
Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
Supported teachers in planning lessons that were developmentally appropriate for each age group.
Assisted in developing and implementing daily activities that support children's physical, emotional, and intellectual growth.

Cashier/Snack Bar Attendant

BJ's Wholesale

Grand Ledge

11.2023 - 01.2025

Processed customer transactions efficiently and accurately at checkout stations.
Assisted customers with product inquiries and provided exceptional service.
Maintained organized cash registers and ensured proper cash handling procedures.
Adhered to company policies regarding safety and sanitation practices at all times.
Greeted customers and answered any questions they had about the store's products and services.
Trained new team members in cash register operation, stock procedures, and customer services.
Prepared and served a variety of snacks, beverages, and food items in a faced paced environment.
Collaborated with team members to efficiently handle high-volume periods and meet customer demands.

Education

DeWitt High School

DeWitt, MI

Skills

Customer Service: Guest interaction, conflict resolution, customer inquiry handling
Workplace Skills: Multitasking, time management, adaptability, attention to detail

Technical: Microsoft Outlook, Teams, Zoom, basic computer operation
Other: Food service, childcare experience,

Timeline